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Understanding our recruitment process

Designing and building the nbn broadband access network is an exciting, fast-paced program that’s changing our nation. Meanwhile, we’ve designed our recruitment process to attract and find the best talent. We aim to support candidates to help them find out whether the role is a good fit, and our recruitment process is as inclusive and supportive as possible for all applicants. 

nbn aims to provide a positive, barrier-free recruitment process for people with disability or accessibility needs by making reasonable adjustments to the recruitment process. If you have any support or access requirements, please contact the Talent Acquisition Team at the time of application via so we can assist you through the recruitment process.  

We recommend you prepare yourself for multiple rounds of interviews. The recruitment process below may vary based on the role you’ve applied for. Should you be unsuccessful at any stage, we will notify you as soon as possible.

Apply online

Review our current job openings and decide which role (or roles) you might want to apply for. Make sure your CV is up to date before submitting, and prepare to answer some questions about your skills and experience. 

First round interviews

For successful applicants, the first stage of the interview process will involve a phone interview (and in some cases a video interview) with one of our recruitment business partners. Be prepared to answer additional questions about your experience and motivators. This is also an opportunity to ask any questions you may have about the company, the role or the hiring process.

Second round interviews

Based on the success of your phone (or video) interview, you’ll be invited to an nbn office to meet with a hiring manager and the key individuals relevant to the position. Your skills and experience will be assessed against the required competencies for the position – you will be asked behavioural, technical and job-specific questions.

Further assessments

If you’re applying for a position to lead or manage a team, you will need to complete our online psychometric assessments. These assessments will tell us a bit more about your preferred working style, how you solve problems, plan ahead and draw logical conclusions. This assessment is completed between the first and second interviews – results will be discussed in the second interview.

Pre-employment checks

If you’re successful in moving onto the next stage of our selection process, we will request you undertake pre-employment background and medical checks. This may include some or all of a 100-point identification check; eligibility to work confirmation; employment verification check; national criminal record check; reference checks; drug and alcohol testing; and qualification and licence checks.


If you receive and accept an offer of employment, you’ll also be given an nbn employee Orientation Welcome Booklet. This guide is filled with helpful information and tips that will provide you with everything you need to know before your first day.

You will also receive a phone call from your new manager to congratulate you and answer any questions you may have.