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UPGRADE TO NBN'S

FULL FIBRE

Experience great with near-gigabit speeds and a highly reliable connection#

TRANSFORM YOUR INTERNET EXPERIENCE WITH FIBRE^

Faster and more reliable – it’s designed for a future where giant leaps in technology, and homes and businesses with multiple devices are the norm. Enjoy the freedom to do great things, with nbn's full fibre.

Selected homes and businesses serviced by the nbn network via Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) can now upgrade to Fibre to the Premises (FTTP) with an eligible plan^.

CHECK TO SEE IF YOU CAN ACCESS NBN'S FULL FIBRE TODAY

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nbn full fibre isn’t currently available at your address
We’re rolling out more fibre, delivering near gigabit speeds# to homes and businesses across Australia.
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Keep updated with the latest news. We’ll let you know if your location becomes eligible.

You can also check out our range of business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.

nbn full fibre isn’t currently available at your address
We’re rolling out more fibre, delivering near gigabit speeds# to homes and businesses across Australia.
Next steps

Keep updated with the latest news. We’ll let you know if your location becomes eligible.

You can also check out our range of business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.

nbn full fibre is coming
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Keep updated with the latest news and updates. We’ll let you know when you can place an order.

nbn full fibre is headed your way
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Keep updated with the latest news and updates. We’ll let you know when you can place an order.

Great news! Construction of full fibre in your street is almost finished
Once this is completed, you’ll be able to order a plan from a participating provider, delivering access to near gigabit speeds#.
Next steps

Keep updated with the latest news and updates. We’ll let you know when you can place an order.

It’s here! nbn full fibre is now available.
Make the jump to near gigabit speeds# by ordering a full fibre connection on Fibre to the Premises (FTTP) with an eligible plan^.
Next steps

Your preferred FTTP provider can advise on your plan options. They will be your main point of contact during the upgrade process.

Speak to a provider about our business nbn fibre plans, that include higher upload speeds than residential plans, and a premium connection experience, including flexible install times§.

It’s here! nbn full fibre is now available.
Make the jump to near gigabit speeds# by ordering a full fibre connection on Fibre to the Premises (FTTP) with an eligible plan^.
Next steps

Your preferred FTTP provider can advise on your plan options. They will be your main point of contact during the upgrade process.

Speak to a provider about our business nbn fibre plans, that include higher upload speeds than residential plans, and a premium connection experience, including flexible install times§.

Good news! Looks like your location is ready to connect to full fibre over FTTP.

Looks like your location is ready to connect to Hybrid Fibre Coaxial (HFC).

Next steps
Speak to a provider about the nbn powered plan that best suits you.
This means you have access to our range of business nbn fibre plans. Speak to a provider about the option that best suits your business needs.§
This means you have access to our business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.§

Good news! You can already connect to full fibre over FTTP.

You can already connect to Hybrid Fibre Coaxial (HFC).

Next steps
This means you have access to plans based on our higher wholesale speed tiers†. Speak to a provider about the nbn powered plan that best suits you.
This means you have access to our range of business nbn fibre plans. Speak to a provider about the option that best suits your business needs.§
This means you have access to our business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.§

Good news! Your location is already connected to full fibre over FTTP.

Your location is already connected to Hybrid Fibre Coaxial (HFC).

Next steps
This means you have access to plans based on our higher wholesale speed tiers†. Speak to a provider about the nbn powered plan that best suits you.
This means you have access to our range of business nbn fibre plans. Speak to a provider about the option that best suits your business needs.§
This means you have access to our business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.§

You can also keep updated on the latest news, and access helpful tips on how to improve your internet experience.

Unfortunately, we can’t upgrade you under this program at this time.
Next steps

Keep updated with the latest news and helpful tips on how to improve your internet experience.

Unfortunately, we can’t upgrade you under this program at this time.
Next steps

Keep updated with the latest news and helpful tips on how to improve your internet experience.

You can also check out our range of business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.

Unfortunately, we can’t upgrade you under this program.
Next steps

Keep updated with the latest news and helpful tips on how to improve your internet experience.

Unfortunately, we can’t upgrade you under this program at this time.

nbn’s New Developments team are working with the developer to roll out the nbn® network at your location.

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Unfortunately, we can’t upgrade you under this program.
However, you may be able to connect to full fibre over FTTP through another program for strata managed buildings.
Next steps
Check if your building is eligible.

HOW YOU COULD BENEFIT FROM FULL FIBRE

OUR GREATEST HOME EXPERIENCE ON THE NBN NETWORK 

Learn why a fibre connection direct to your premises is our fastest and most reliable home connection.

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DON'T JUST TAKE OUR WORD FOR IT

Hear what other great things people on an nbn powered plan have to say.

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Two million more Australian households ready to order nbn's fastest home internet

There is increasing demand for faster internet from homes and business across Australia and we are continuing to invest in the nbn network to help stay ahead of demand.

FREQUENTLY ASKED QUESTIONS

Customers on Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) technologies in selected areas may be eligible to upgrade to Fibre to the Premises (FTTP) with a plan based on our eligible higher wholesale speed tiers^.

The eligible locations have been selected for reasons including:

  • Demand – we anticipate strong demand in these metropolitan and regional locations for higher wholesale speed plans.
  • Workforce – our established construction and delivery partners, and their respective workforces, are ready to work here having recently completed our network’s initial build.+
  • Cost-effectiveness – we can deploy here with speed and agility, in a way that our investment is most likely to spread and multiply economic activity across the nation.

Our aim is to extend fibre to an additional 5 million homes and businesses by the end of 2025.

The technician will install the Fibre to the Premises (FTTP) connection in parallel to your existing Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.

Once you have spoken to your FTTP provider and are satisfied that your FTTP service is up and running, you may need to arrange the transfer of services from your original technology (FTTN or FTTC) connection to your new FTTP connection.

We recommend checking with your original provider that your plan on the original technology (FTTN or FTTC) has been cancelled, so that you can avoid being charged for services on both technologies. Your provider will be able to help you through this process.

Unless you have cancelled your original service, it will remain active. If nbn decides to turn off the original technology at your premises, nbn will inform your phone and service provider at least 18 months prior, so you will be given plenty of notice before this might occur.

Eligible customers will have to place an order with a participating phone and internet provider and purchase a plan based on our eligible higher wholesale speed tiers^ to upgrade to FTTP.

Depending on factors such as complexity and your building type, additional costs may apply to providers, who may choose to pass this charge onto their customers. We recommend speaking to a participating provider to find out about costs to you.

Businesses can upgrade to Fibre to the Premises (FTTP) when they order an eligible plan – including the new business nbn fibre plans (Superfast 1 (250/100), Superfast 2 (500/200) and Ultrafast (1000/400)). With faster upload speeds and higher levels of service and support compared to residential plans – these plans are designed to meet the growing needs of businesses. Businesses will also have access to a premium connection experience, including flexible installation appointments.§

^Conditions, eligibility criteria and costs will apply – please speak with your preferred provider. Eligibility criteria includes among other things, being designated by nbn as a simple premises and placing an order for an nbn powered plan based on an eligible wholesale speed tier. Additional costs may apply to providers, who may choose to pass this charge onto their customers.

†Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs. 

#Regardless of the retail service you purchase, the actual wholesale download speeds delivered to providers will be less than 1Gbps due to equipment and network limitations. Your experience on FTTP, including the speeds actually achieved, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, or how your provider designs its network).

+Please note that network construction will be an ongoing activity beyond the initial volume build for future new developments and a small proportion of premises defined as ‘complex connections’ – which includes properties that are difficult to access, culturally significant areas and heritage sites – where connection depends on factors outside of nbn’s control such as permission from traditional owners.

◊We have made some minor amendments to this review (as shown in square brackets) to ensure that it correctly represents the wholesale speeds we offer to service providers. We have not otherwise changed this review in any way.

§Availability of wholesale business nbn products, product features and services depends on an end customer's access technology and area. Ask your preferred provider if they offer plans based on these wholesale business nbn products, product features and services in your area.