Upgrades to the nbn® network help deliver social impacts across Australia in FY24
Research commissioned by NBN Co and prepared by Ember Advisors reveals that access to nbn-enabled fast broadband has had a positive impact on individual wellbeing. The nationally representative results also look at impacts on three target groups, regional and remote Australia, low-income and First Nations people.
The research examines impact on an individual’s satisfaction with life along with impacts across employment and income, education and skills, health, social and community connection, and environment in FY24. Respondents were asked to consider the way they use the internet and the impact of their home internet use over the previous 12 months.

Economic and social impacts of investment in the nbn network
Economic research, commissioned by NBN Co and prepared by Accenture, estimates that a fast, high capacity and reliable nbn network will improve Australia’s Gross Domestic Product (GDP) by a total of around $400 billion over the next eight years (2023-2030).
Social impact research was also undertaken to measure the social impact of the nbn network in FY23 for overall wellbeing (life satisfaction) and wellbeing across five domains: employment and income; education and skills; health; social and community connection; and environment.

Accenture Economic and Social Impact Report 2024 – Methodology Report
nbn Affordability and Value Index
The 2022 nbn Affordability and Value Report, commissioned by nbn and developed by Accenture, reveals that based on those surveyed, nbn users are getting great value for money in 2022, higher speeds and more data for a similar price compared to 2021.

The Accenture Value report provides a snapshot on whether customers find services over the nbn network valuable, and the benefits they receive on the network as they live, learn, play and work.
Pricing Review 2021: Consultation Papers
The purpose of the Pricing Review 2021 consultation is to seek Retail Service Provider (RSP) and broader industry feedback on nbn wholesale pricing for selected nbn® Ethernet bandwidth profiles, with the objectives of providing certainty, value and simplicity through ongoing and regular consultation on pricing.
Other reports and publications
Pricing evolution
The nbn broadband access network and the business of connecting Australia
Is nbn cvc charge to blame?
Why are data speeds sometimes lower than what consumers were expecting?