Build with confidence – choose nbn early
Partner early with nbn to give your new residential or commercial development a streamlined way to plan, build, and deliver reliable nbn® network access^.
Play the nbn x Ingenia x Urban Pulse – Natura case study video (duration 3:34) to learn more.
[Upbeat electronic music plays and continues throughout]
Narrator: For Australian lifestyle communities, living well is about more than great amenities. It's about enjoying spaces and services that make life easy, helping residents relax, thrive, and stay connected. Welcome to Ingenia Lifestyle, where over 55's living meets smart future ready technology.
[Text on screen] David Burk - Head of Development NSW & VIC Ingenia Lifestyle.
David Burk: To push the boundaries of innovation and differentiate ourselves, we wanted to create communities that offer the latest in smart security, energy management, and digital services. At the heart of this vision is our strategic partnership with nbn, supported by specialist technology providers such as Urban Pulse.
[Text on screen] Andrew Walsh - Executive General Manager New Developments, nbn
Andrew Walsh: Our nbn Smart Solutions Program was created to help developers navigate the complexity of integrating technology into land lease communities. By focusing on the needs of over 55s and the long-term objectives of developers, we design customized digital solutions that enhance safety, connectivity, and overall resident experience, while also improving operational efficiency.
As Australia's population continues to age, we're committed to supporting inclusive, well-connected communities where people are empowered to live independently for longer.
David Burk: Through the Smart Solutions program, nbn gives us access to vetted technology partners, enabling amenities such as easy yet secure entry into residences, comprehensive CCTV coverage, resident energy monitoring, and introducing the role that resident apps can play in keeping residents informed and connected.
Before our partnership with nbn, our technology environment wasn't designed for long-term evolution. Upgrades were difficult, costly, and limited by lack of choice. Working with nbn has completely changed that trajectory.
Their open access model gives us genuine choice and control, enabling us to select the right technologies at the right time and evolve our communities as expectations grow. Today, that partnership shapes how we design and manage all of our Ingenia lifestyle communities, evolving from basic connectivity to what is now a fully integrated smart living experience.
Collaborating with nbn and accessing the Smart Solutions Program has allowed us to design technologies that meet the needs of today's residents, while anticipating the needs of generations who will call our communities home for decades to come.
[Text on screen] 74% of those aged 55+ agree nbn is a trusted, high quality service.
Research commissioned by nbn and conducted by Ergo Strategy in 2025.
Narrator: And with 74% of those aged 55 and over agreeing that nbn is a trusted high-quality service, partnering with nbn ensures your future development will stand out in market.
[Text on screen] David McCrae - Executive Manager, Industry Partnerships New Developments, nbn
David McCrae: Our partnership with Ingenia Lifestyle is about more than providing reliable connectivity. It's about creating a shared vision for communities where technology enhances lifestyle and even supports sustainability.
By designing efficient grid protection and energy management solutions, we help Ingenia capture and share solar energy with community facilities while also giving residents the ability to monitor and reduce their energy use within their homes.
Andrew Walsh: Together, we've built a foundation for innovative living backed by the nbn full fibre network that's designed for today and the future.
[Text on screen] Mohan Lakshman - Co-Founder and CEO, Urban Pulse
Mohan Lakshman: Working with nbn and Ingenia Lifestyle has enabled us to deliver smart solutions that help make everyday life for residents seamless, safe, and connected. This collaboration brings advanced technologies into everyday experience, reflecting what residents want now and into the future.
Narrator: When you build with nbn, you build for tomorrow. Build with vision. Build with innovation. Build with nbn.
[Text on screen] Ingenia Lifestyle | nbn | Urban Pulse
Build with nbn
©2026 nbn co ltd. 'nbn' and nbn logos are trademarks or registered trademarks of nbn co ltd. | ABN 86 136 533 741
[Music fades]
[End of transcript]
Why developers choose nbn early
How to plan early with nbn
Get your development ready for nbn connectivity with these four steps.
Learn about the end-to-end process, and what's required from both you and nbn. You can also browse our FAQs for more information.
Given there are a number of different development types, we recommend you start planning early to help ensure the nbn network can be connected in time. nbn will endeavour to achieve these timeframes, but cannot guarantee them.
- Small developments, such as sub-dividing a lot into two residential units - you should engage nbn a minimum of three months before the premises will be occupied, and while the building is being constructed.
- All other developments, such as multi-dwelling units, commercial or new non-premises locations - you should engage nbn a minimum of six months before service connections are required.
To help with a timely connection, and to ensure the nbn infrastructure within your property boundary is built to meet our design guidelines, we recommend working with an nbn trained designer or installer.
To ensure you have the right information on hand to complete your nbn New Developments application – we’ve put together a comprehensive list of what you’ll need.
Once the early planning phase is complete, you can begin the nbn New Developments application.
Learn about the end-to-end process, and what's required from both you and nbn. You can also browse our FAQs for more information.
Given there are a number of different development types, we recommend you start planning early to help ensure the nbn network can be connected in time. nbn will endeavour to achieve these timeframes, but cannot guarantee them.
- Small developments, such as sub-dividing a lot into two residential units - you should engage nbn a minimum of three months before the premises will be occupied, and while the building is being constructed.
- All other developments, such as multi-dwelling units, commercial or new non-premises locations - you should engage nbn a minimum of six months before service connections are required.
To help with a timely connection, and to ensure the nbn infrastructure within your property boundary is built to meet our design guidelines, we recommend working with an nbn trained designer or installer.
To ensure you have the right information on hand to complete your nbn New Developments application – we’ve put together a comprehensive list of what you’ll need.
Once the early planning phase is complete, you can begin the nbn New Developments application.
Popular pages
Design and build guidelines
There are a number of steps to complete when designing and building nbn infrastructure for your development.
New Developments FAQs
Find answers to frequently asked questions.
Accelerating Smarter Development Report
This report outlines practical pathways to overcome barriers and unlock value. It provides an overview of key considerations for developers and industry professionals embarking on the journey to creating smart developments.
Relocating and modifying nbn infrastructure
For major renovations or knock down rebuilds at an existing address, you may need to submit a Relocation Works application.
Secondary dwellings and granny flats
The process for connecting secondary dwellings can differ depending on whether they share the same address and land title as the primary residence.
New Developments Training
Future-proof your skills by becoming an nbn trained New Developments supplier – designer or installer.
*Source: Ergo Strategy, 2025 (research commissioned by nbn)