About Customer and Network Services (CNS)

We work in partnership with our phone and internet providers to deliver a brilliant customer experience, more speed and reliability to new and existing customers. We’re responsible for activating, operating and assuring nbn’s network and services.

What we look for in a graduate

We’re seeking graduates passionate about collaboration and innovation. You excel in teamwork and have developed automation skills to enhance and optimise processes. Advanced analytical abilities mean you can interpret data effectively and drive informed decision-making. With a keen interest in network operations and incident management, you’re driven to innovate and improve.

Successful candidates will likely have a degree/major in: Business Management, Network Operations, Network Engineering, Automation, Data Analytics, Data Science, Incident Management, or AI and Machine Learning – but there are no restrictions.

About Field Services

Our team ensures the seamless connection, assurance and maintenance of networks and customer services through a combination of internal workforce and delivery partners. We also plan supply requirements and implement strategic programs to ensure safety, quality and efficiency. Plus, we leverage intelligence and analytics to drive continuous improvement and enhance engagement through people-focused initiatives and effective business management.

What we look for in a graduate

We’re looking for thinkers prepared to be involved in and perform hands-on work occasionally in the field. You should have a passion for solving complex problems and enjoy seeing your work in action through practical application in a field technology environment.

We’d love to hear from those who can relate to the technical work performed and have experience working directly with customers.

You should have a degree in one of the following disciplines: Telecommunications Engineering, Electrical Engineering, Networks Engineering, Mechanical Engineering, Computer Engineering (only if a double degree with Telecommunications or Electrical), or Civil Engineering.

About Infrastructure Planning and Delivery (IP&D)

We’re responsible for safely and efficiently planning, designing, delivering and improving nbn infrastructure to support customer retention and growth.

Our team’s dedicated to delivering fibre networks that meet cost, time and quality expectations. We innovate and adapt to customer needs in new developments and business markets, maximising cash flow through proactive changes to end-to-end processes, and engage in strategic planning and commercial investment decisions.

We’re also accountable for delivering on nbn’s commitment to an upgrade path for 622,000 remaining homes and businesses currently on Fibre to the Node, a major program of work scheduled out to 2030 that will further lift digital capability in these parts of Australia.

What we look for in a graduate

We’re looking for recent graduates passionate about technology and network engineering. If you're enthusiastic about shaping the future of network systems and infrastructure, and are eager to gain exposure to high-impact projects digitally transforming Australia, we want to hear from you.

We welcome graduates with degrees in Data Science, Engineering, Computing or other related fields. While we’re open to graduates from diverse academic backgrounds, a keen interest in network solutions, data-driven insights and cutting-edge technology is essential.

About Marketing

We develop and implement nbn’s brand and marketing strategy. Our team builds a strong and compelling brand proposition, establishing effective digital channels, and executing efficient and impactful marketing campaigns for customers and partners.

What we look for in a graduate

We’re seeking strategic thinkers who are natural collaborators with a talent for seeing the big picture. You’re a flexible, creative problem-solver with analytical skills, and have a knack for data storytelling and making the complex simple.

With a customer-centric mindset, you’re likely to have a degree/major in Business, Commerce, Marketing or Business Management. If you’re passionate about world-class marketing, and think this career path might be for you, we want to hear from you.

About People and Culture (P&C)

We deliver strategies and services to attract, retain and develop high-performing people, making nbn a great place to work and ensuring nbn can achieve its business goals.

As a graduate, you’ll get to help frame the future of work. We collaborate with the business to build leadership, culture and ways of working that enable delivery of our strategy. This includes:

• Fostering a values-led culture that prioritises diversity, equity and inclusion, ensuring everyone can bring their whole selves to work.
• Building career paths and the capability of our people, enabling them to do meaningful work while helping them achieve their career goals, and ensuring sustainability is designed not only in how we work, but also how we invest and deliver on our environmental commitments.
• Leveraging new and emerging technologies to enhance the offerings and mindset of our team.

What we look for in a graduate

We’re seeking an aspiring human resources professional who brings creative thinking and a passion for challenging the status quo. We value versatility, analytical skills and the ability to think ‘outside-in’ to solve complex problems.

We welcome graduates from degrees including – but not limited to – Human Resources, Business, Commerce, Psychology and Engineering.

About Products and Pricing

Our team has accountability for the products offered by nbn to phone and internet providers, their pricing and positioning in market, as well as developing and enhancing the products with nbn’s roadmap. This covers residential and business markets, the program to upgrade our networks to fibre, and our programs to improve the tools and support for phone and internet providers.

What we look for in a graduate

We’re looking for graduates who excel in stakeholder management, possess strong communication skills, and have a talent for building relationships. Your interpersonal skills mean you’ll collaborate effectively across teams, and you’ll be able to articulate ideas clearly and confidently, influence others and contribute to strategic discussions.

Your passion for data and insights will help you understand market trends and consumer needs, turning those insights into actionable plans. If you want to build a career in a dynamic environment and have a strategic mindset, you’ll thrive in this role.

Successful candidates will likely have a degree or major in Business, Marketing, Economics, Arts, Commerce or Communication. If you are a recent graduate with a passion for innovation, collaboration, strategy and customer value, and think this career path might be for you, we want to hear from you.

About Sales

At nbn, we serve as a wholesale network provider, partnering with phone and internet providers. These phone and internet providers bring our products to market under their own brand, pricing and segmentation strategies. We actively support and engage with them to develop their fixed product strategies.

Our Sales team is dedicated to building industry partnerships and fostering a vibrant, commercially sustainable retail marketplace. We manage direct relationships with phone and internet providers across all streams of activity, including sales, network, marketing, operations and performance.

What we look for in a graduate

We’re seeking graduates who excel in stakeholder management and possess strong influencing skills. Your analytical abilities mean you can identify trends and insights from data, and your methodological mindset helps you solve complex problems.

If you enjoy customer-facing roles and thrive in dynamic environments, this role is for you. You'll use creative problem-solving and data analysis to address market issues and meet customer needs.

Successful candidates will likely have a degree or major in Business, Commerce, Economics, Data Science, Law, Finance or Management. If you’re a recent graduate with a passion for sales and client-facing roles, and think this career path might be for you, we want to hear from you.

About Security Group

We’re committed to maintaining a safe, secure and reliable nbn network. By leveraging an industry-leading converged model, we integrate physical, personnel and cyber security with investigations, forensics, intelligence, governance, risk management, consulting and strategic planning. This holistic approach enables us to provide a comprehensive and coordinated view of risks, ensuring the highest standards of network security and reliability.

In recognition of our excellence in promoting cyber safety, workforce training and community engagement, our team was awarded Best Enterprise Employer for 2024 by the Australian Information Security Association (AISA).

What we look for in a graduate

We welcome graduates from degrees including – but not limited to – Cyber Security, Criminology, Digital Forensics, Machine Learning, Behavioral Economics, Intelligence, Political Science, Law, Risk Management, Data Analysis, Psychology, Communications and Compliance.

If you have a strong interest in digital security, problem-solving and protecting vital infrastructure, we want to hear from you.

About Systems Engineering and Operations (SEO)

Our team is dedicated to designing and delivering cutting-edge technology solutions that enable nbn to build, connect, fix, operate and enhance services for our customers.

Every day, phone and internet providers, industry partners and teams across nbn depend on these technology solutions. Equally important is our commitment to ensuring that systems and applications consistently perform, remain available, and are secure for phone and internet providers, delivery partners and our internal teams.

What we look for in a graduate

We’re looking for graduates with strong communication skills who can clearly explain complex concepts to non-technical stakeholders. You excel in problem-solving, approaching challenges creatively and analytically to find effective solutions. Your critical thinking abilities allow you to evaluate information and arguments logically, making informed decisions. As a self-driven individual, you’re motivated, goal-oriented and able to work independently.

You’ll have a degree or major in Engineering (Computer Systems, Network, Software, Telecommunications), Computer Science, Information Systems, Information Technology, Cyber Security, Data Science or Analytics, or Mathematics.

About Technology and Solutions (T&S)

We’re responsible for delivering the nbn® network technology innovation roadmap and network solutions, ensuring efficient and cost-effective network deployment.

Our team shapes the 10-year technical strategic direction, integrating network and product roadmaps, and developing end-to-end architecture and technology sequences. We design solution architectures for wireline access, core networks, network security and network management systems, and deliver network automation programs to boost efficiency and innovation.

We also engage in network modelling and forecasting to predict future demands and optimise resources. Our team collaborates with universities on research projects to incorporate cutting-edge advancements into our solutions.

What we look for in a graduate

We’re looking for graduates with a strong interest and passion for technology, specifically network engineering. If you’re seeking to build a technical career and have a keen interest in networks, systems architecture and fibre technologies, this is the opportunity for you.

Successful candidates will be proactive thinkers with strong analytical and critical thinking abilities. You should enjoy collaborating with diverse teams to develop solutions and have a knack for communicating technical terms in a way that’s simple and easy to understand for various audiences. Experience with coding and programming in languages such as Java, Python or R will also be highly valued.

The ideal candidate will bring postgraduate qualifications, such as a Master of Research or PhD, in Telecommunications, Engineering, Networking, Statistics or Computer Science – but there are no restrictions. If you’re a recent graduate with a passion for network engineering, innovation and technology, and think this career path might be for you, we want to hear from you.