Sustainability is about making a positive difference for our customers, community, and country – for the long-term.
And because we’re owned by you, we work hard to have a sustainable business so we can invest back into the network right across Australia.
nbn’s Value Creation Model is a visual representation of the impact we make for our people, customers, communities, partners, country and planet from operating the network and connecting communities to running a sustainable business.
Visit the interactive Value Creation Model to see how we are delivering on our purpose to elevate Australia by connecting people and powering progress.
How we create value
Embedding sustainability in all our activities supports our purpose to elevate Australia by connecting people and powering progress, enabling long-term social, economic and environmental value for our stakeholders in the short, medium and long-term.
Our value creation model provides information to stakeholders on our approach to value creation and performance across five areas:
- Network
- Customers, communities and partners
- People
- Environment
- Financial resources
Latest Sustainability Reports
Discover more about how NBN Co is helping to elevate Australia by connecting people and powering progress

Sustainable finance as a lever for positive impact
