How to connect
We can help simplify your connection to the nbn network, no matter how many locations you have.
Start by checking what nbn technology is available at each business location and then speak to a service provider about your connection requirements.
Check your technology and availability
To find the right speed tier, service, and installation options for your business, start by checking what nbn technology is available at your location.
Your business might also be eligible for a full fibre upgrade via Fibre to the Premises (FTTP). This is more reliable than our copper-based options Fibre to the Node (FTTN) or Fibre to the Curb (FTTC), and it gives you access to:
- High-speed nbn Business Plans
- Business-grade installation options
For businesses that need our fastest and most reliable fibre solution or a custom installation, you may want to consider nbn Enterprise Ethernet.+
This premium fibre product is custom-built to support demanding business needs and is available at most premises in our Fixed Line areas, as well as in some adjacent Satellite and Fixed Wireless areas. That’s more than 1.6 million businesses around Australia.
Discuss your requirments with your preferred service provider
Before choosing a plan, speak with your preferred service provider. They can help you understand your options and recommend a setup that suits your business.
Explore our range of service providers offering nbn products and solutions tailored to meet business needs.
Useful tips to discuss with your provider
To get the best connection for your business, it may be helpful to talk about your current internet setup, equipment, and IT requirements.
This includes:
- How many employees need internet access
- The size and layout of your premises
- The number of devices and online applications in use
- Critical business applications that may need redundancy options
- Data prioritisation and reliability requirements
If your business has more than one location, each site might have access to different nbn technologies – it’s important to check in case you need different solutions at each location.
This discussion can help your provider assess your usage needs. They'll recommend the most suitable nbn speed tier, technology type, and setup to keep your business connected and doing great things online.
multi-site support
Our nbn business specialists have support options available to your chosen service providers before, during and after your installation, including:
- Project management solutions for businesses connecting multiple or complex locations.
- Tailored migration plans for each location.
- Ongoing support once your provider registers your orders for eligible products, even if you’re using a mix of technologies and speed tiers.
Speak to your provider about the options that may be available to you and whether your business meets the eligibility criteria.
†business nbn Enterprise Ethernet is only available in the nbn Fixed Line network footprint and at limited premises served by the nbn Fixed Wireless and Satellite networks. Costs may apply. Contact your preferred service provider to ask about availability and any fees and charges that may apply.