How we create value
Our resources
Network
Network
A reliable, resilient and secure wholesale broadband network available to people across Australia.
Find out moreCustomers,
communities
and partners
Customers, communities
and partners
Relationships with RSPs, customers, local communities, suppliers, government, regulators and industry groups.
Find out morePeople
People
Highly capable teams who contribute their knowledge and experience to deliver NBN Co’s purpose and strategy.
Find out moreEnvironment
Environment
Efficient use of natural resources to build and operate the network, helping to mitigate the causes and impacts of climate change.
Find out moreOur purpose
Lifting the digital capability of Australia

Instructions
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Australia’s digital backbone
As Australia’s digital backbone and national telecommunications asset, the nbn ® network is lifting the digital capability of Australia, enabling greater productivity, economic prosperity and social opportunity.
Find out moreAustralia’s digital
backbone
Customer experience, partnerships and connected communities
Working collaboratively with our industry, suppliers and partners to deliver excellent customer experience and make meaningful contributions to the communities we serve.
Find out moreCustomer experience,
partnerships and
connected communities
A safe, inclusive and engaged workforce
A safe, inclusive and engaged workplace where highly capable and motivated people live NBN Co’s values and are empowered to deliver NBN Co’s purpose and strategy.
Find out moreA safe, inclusive
and engaged
workforce
Protected environment
A climate-resilient, resource-efficient network and business aligned with the latest climate science, which protects the natural environment and areas of cultural significance.
Find out moreProtected
environment
Responsible business practices and sustainable financial growth
Long-term responsible and sustainable financial growth to enable reinvestment in the network to benefit people across Australia.
Find out moreResponsible business
practices and sustainable
financial growth
Value creation outcomes
How we
create value
Our resources
-
Network
A reliable, resilient and secure wholesale broadband network available to people across Australia.
Find out more -
Customers, communities and partners
Relationships with RSPs, customers, local communities, suppliers, government, regulators and industry groups.
Find out more -
People
Highly capable teams who contribute their knowledge and experience to deliver NBN Co’s purpose and strategy.
Find out more -
Environment
Efficient use of natural resources to build and operate the network, helping to mitigate the causes and impacts of climate change.
Find out more -
Value creation outcomes
-
Australia’s digital backbone
As Australia’s digital backbone and national telecommunications asset, the nbn® network is lifting the digital capability of Australia, enabling greater productivity, economic prosperity and social opportunity.
Find out more -
Customer experience, partnerships and connected communities
Working collaboratively with our industry, suppliers and partners to deliver excellent customer experience and make meaningful contributions to the communities we serve.
Find out more -
A safe, inclusive and engaged workforce
A safe, inclusive and engaged workplace where highly capable and motivated people live NBN Co’s values and are empowered to deliver NBN Co’s purpose and strategy.
Find out more -
Protected environment
A climate-resilient, resource-efficient network and business aligned with the latest climate science, which protects the natural environment and areas of cultural significance.
Find out more -
Responsible business practices and sustainable financial growth
Long-term responsible and sustainable financial growth to enable reinvestment in the network to benefit people across Australia.
Find out more
Our sustainability approach
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Social
First Peoples Reconciliation
Digital inclusion
Decent, healthy and safe work
Diversity and inclusion -
Environmental
Climate adaption
Climate mitigation
Environmental protection
Circularity and waste -
Governance
Sustainability governance
Collaborative partnerships
Sustainable finance
Culture and capability
Our core activities
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Network design and build
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Network operations
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Sales and marketing
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Customer service