Business-grade fibre built for peak performance
In a competitive and fast paced digital landscape, your business needs a network that matches your ambitions. Enterprise Ethernet is nbn’s flagship fibre product – designed for medium and enterprise organisations in larger premises, that have higher numbers of users, or that have higher data requirements that demand speed and reliability.
Unlike other nbn technologies, this premium technology provides a dedicated fibre connection between your premises and nbn’s Fibre Access Node (FAN).
Enterprise Ethernet gives your service provider options to:
- Offer our fastest symmetrical upload and download speeds.
- Scale your network solution as your business needs develop.
- Support committed and prioritised data options for steadier and more consistent network performance.
Whether you’re working from multiple sites, a large office, or a warehouse, Enterprise Ethernet can be installed and tailored to even the most complex of business requirements.
Benefits of enterprise ethernet
Work at speed
For businesses, upload speeds can be as important as download speeds when it comes to the smooth operation of vital online applications and digital processes.
Enterprise Ethernet offers symmetrical wholesale speed tiers of up to nearly 10Gbps*. With symmetrical upload and download speeds, your organisation can run Cloud-based systems smoothly, collaborate on large files in real time, and maintain efficient performance across critical operations.
Prioritise critical applications
Not all data is equal. Work with your preferred service provider to set priority data options so your most important business applications get priority ahead of other residential and business traffic using the nbn fibre network.
This helps reduce congestion for your critical applications, and supports providers in offering a reliable, high-performing service to your business*.
Trusted reliability
Enterprise Ethernet offers exceptional reliability and performance by connecting directly to nbn’s Fibre Access Node (FAN). This network infrastructure is designed to support our highest network availability target of 99.95% for service providers†, helping reduce any potential downtime for your business.
Every installation includes a Business Network Termination Device (BNTD), a high-performance, carrier-grade device with proactive monitoring and low failure rate – driving our high network reliability.
Connecting with Enterprise Ethernet
Most premises in our fixed line footprint, plus some nearby locations in satellite and fixed wireless areas, are eligible to request Enterprise Ethernet:
- Around 1.6 million Australian business locations have the option to upgrade‡.
- For 90% of eligible premises there will be no up-front build cost to service providers§.
- No up-front connection cost for providers that sign up for a 3-year Enterprise Ethernet plan§.
When you choose Enterprise Ethernet, we design and build a new fibre connection tailored to your premises. Our team customises every installation, including internal nbn equipment placement, to match your business needs.
We’ll work closely with your provider to confirm a committed delivery date and keep you informed at every stage.
Your fibre is installed by specialised project teams experienced in complex business environments such as:
- Shopping centres
- Business parks
- High-rise buildings
We know how important it is for your business to stay connected. That’s why Enterprise Ethernet includes:
- 24/7 support 365 days a year for providers, including fast fault restoration and support from business specialists in the field and behind the scenes#.
- Proactive wholesale service monitoring provided by nbn to service providers to detect and resolve potential issues early#.
This premium service helps your provider keep your business online, confident, and in control.
Most premises in our fixed line footprint, plus some nearby locations in satellite and fixed wireless areas, are eligible to request Enterprise Ethernet:
- Around 1.6 million Australian business locations have the option to upgrade‡.
- For 90% of eligible premises there will be no up-front build cost to service providers§.
- No up-front connection cost for providers that sign up for a 3-year Enterprise Ethernet plan§.
When you choose Enterprise Ethernet, we design and build a new fibre connection tailored to your premises. Our team customises every installation, including internal nbn equipment placement, to match your business needs.
We’ll work closely with your provider to confirm a committed delivery date and keep you informed at every stage.
Your fibre is installed by specialised project teams experienced in complex business environments such as:
- Shopping centres
- Business parks
- High-rise buildings
We know how important it is for your business to stay connected. That’s why Enterprise Ethernet includes:
- 24/7 support 365 days a year for providers, including fast fault restoration and support from business specialists in the field and behind the scenes#.
- Proactive wholesale service monitoring provided by nbn to service providers to detect and resolve potential issues early#.
This premium service helps your provider keep your business online, confident, and in control.
Your next steps
Every business is unique. Talk with your preferred service provider about your strategic goals. Together, you can develop a tailored plan with nbn Enterprise Ethernet, designed to meet your specific needs.
*Your experience, including the speeds actually achieved over the nbn network, depends on some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network). Regardless of the bandwidth profile for the service you acquire from your service provider, it will operate at less than 10Gbps, if that bandwidth profile is acquired) because of normal equipment and network limitations. If your provider has not selected Class of Service – High, the speeds you experience may be affected by contention on the nbn network, particularly in busy periods.
†Network availability target offered to service providers and measured across all Enterprise Ethernet services.
‡nbn Enterprise Ethernet is only available in the nbn Fixed Line network footprint and at limited premises served by the nbn Fixed Wireless and Satellite networks. Eligibility is based on an nbn desktop analysis of available data. There may be a small number of premises where eligibility results will differ from those provided on the nbn website. Costs may apply; customers should contact their preferred service provider to ask about availability, eligibility and any fees and charges that may be applicable.
§ nbn is a wholesaler and does not control costs charged by service providers. Customers should contact their preferred provider to ask about availability and any fees and charges from their provider that may be applicable. The no up-front build cost offer is not available for most premises in the nbn Fixed Wireless or Satellite footprints or for most premises which have complex connections – further costs are likely to apply to these premises..
# These wholesale service features are offered to service providers. The service options providers make available to their end customers depend on what they have productised and the retail solutions they offer.