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nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing business-as-usual operations of the company.
 

As a result of high traffic to the website, some services on our website are not currently working as expected. We’re working to resolve this as quickly as possible, and apologise for the inconvenience.
 

The nbn network is being impacted by Ex-Tropical Cyclone Alfred. Read the latest information by visiting our Important Updates page.

 

Track your application

nbn® Technology Choice Program





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View our frequently asked questions.

Your application reference number starts with TC- and has 9 digits. The email address you need to enter is the one that you submitted as the application contact.

Please check your application confirmation email for your application details.

The nbn Technology Choice Application Tracker is available for Individual Premises Switch applications. If don't have an application in progress, please submit an application.




Cancelled applications

This tool is not available if your application has been closed. Please check your email for previous communications from nbn more details.


Manage and track your application

Now that you have applied for the nbn Technology Choice Program, you can track your progress right here. It may be worth logging in from time-to-time to see how your application is tracking and whether there is any action required on your side. 

We will also continue to contact you by email or phone at the key milestones, including to confirm costs and timings.

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Your application status


Estimated connection date* is {{jsonData.estimatedRTC}}
Your application is currently on hold. Please check your email for more information.

Stage 1: Application

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Stage 2: Construction and connection

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