nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing business-as-usual operations of the company.

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PIT AND PIPE BUILD PROCESS

Your responsibilities

  • Design the pit and pipe works according to our guidelines 
  • Upload a pre-construct design for us to review and accept
  • Build pit and pipe works in accordance with your approved pre-construct design and our guidelines
  • Upload your as-built designs and Notice of Practical Completion (PCN) for us to review and accept
  • Remediate your designs and build (if required)
  • Pre-install the nbn connection box ideally at the 'frame stage' (recommended)
  • Advise builders to supply the in-home cabling

Our responsibilities

  • Review and accept plans and designs
  • Conduct and accept the site inspection of your pit and pipe works 
  • Provide feedback on plans, designs, inspections (if needed)
  • Work with our nbn Delivery Partner to install a local network conduit on the street of your development that can be connected to your premises and eligible non-premises (nbn Smart Places) locations. See important note on nbn Smart Places
  • Issue a Certificate of Practical Completion (PCC) and organise the installation of the nbn network to your development
  • Notify you when the site is in service so that the occupant can place an order with their preferred phone and internet provider.

Important note

nbn is accepting applications for builds to non-premises locations in our existing nbn Ready For Services (RFS) footprint and new developments. Service connectivity availability will depend on service providers offering nbn Smart Places, and timing of product availability will be at provider discretion.

Do you need to upload a design or PCN?

Upload your documents and manage your application through the nbn® New Developments Portal.

About the Notice of Practical Completion (PCN)

As part of the Notice of Practical Completion (PCN), you will need to transfer ownership of the pit and pipe works free of all encumbrances to nbn. For Horizontal Multi Dwelling Units (HMDUs), as part of the PCN, you will need to grant a licence to nbn for the exclusive use of any pit and pipe works that are free of all encumbrances .

Our guidelines 

Download pdf

Residential preparation and installation guide for SDUs and MDUs

22 February 2024
Download (PDF - 2 MB)
Download pdf

Deployment of nbn® pit and conduit network guide

04 March 2024
This guide provides outlines the requirements and technical details that developers must follow to install pit and pipe works.
Download (PDF - 1 MB)
Download pdf

Key information for Horizontal MDU builds

02 July 2019
This information is designed for print in A3 format. Please fold the page in half to create a booklet.
Download (PDF - 1 MB)
Cabling resources

In-home cabling for the nbn® access network for your nominated technology must be done by registered cablers using our guidelines.

Work with an nbn® trained New Developments supplier

We encourage developers (big and small) to seek the assistance and support of an industry professional or an nbn trained New Developments supplier - designer or installer. As it’s your responsibility to ensure the design and build of the nbn infrastructure within your property boundary meets our standards, the assistance of an expert can be extremely helpful.