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nbn is tasked to design, build and operate Australia's national broadband network (the nbn® network), in order to provide Australian premises access to fast broadband. To deliver this task, nbn is committed to establishing an ongoing dialogue with its current and potential customers to better understand their views, experience and needs across a broad spectrum of topics.

This page contains the details of past and present nbn consultation and discussion papers all of which have greatly assisted to form solutions and to refine nbn’s approach. We appreciate the ongoing involvement of industry in these consultations and encourage further and ongoing participation as we continue.

Access seekers may make written requests for information regarding specific aspects of nbn products, activities or services, in accordance with the process outlined.

Current Public Industry Consultations

Smart Communities Industry Consultation

Consultation opened: 8 May 2023
Consultation closed: 30 June 2023

Fibre Connect for Complex MDUs

Consultation opened: 1 November 2022
Consultation closed: 20 December 2022

Fibre Connect for Complex MDUs – Closure Paper

Current consultation processes

Consultation archive

If you would like copies of previous consultation papers, please contact your account manager or, alternatively, contact nbn via with the Subject line: 'Consultation Paper Request', and the details of the paper requested in the email body.