Do great things online with a high-speed nbn® plan^
With homes across Australia using more connected devices at once than ever before, fast speeds have never been so important. Our higher speed tiers can help give you smooth streaming and gaming, rapid downloads and uploads and less lag across multiple devices, even when multiple people are online during peak hours.^
Accelerated nbn speeds have now arrived for eligible customers
We’ve accelerated the wholesale download and upload speeds of our three highest residential speed plans on Fibre to the Premises (FTTP) and Hybrid Fibre Coaxial (HFC) to help set homes up for their future needs. Plus, business and residential customers on our FTTP and HFC networks will now be able to take advantage of new 2000Mbps wholesale download speed options, available from participating providers.# Learn more about the benefits of our high-speed plans below. If you're not seeing the accelerated speeds you'd expect, contact your internet provider. You may need to turn your Wi-Fi router off and on again or check your internet set up.
On a different connection type? Check your address to discover what speeds are available to you and whether you're eligible for an nbn technology upgrade.
Do great things. Fast.
Unleash your life online with a faster nbn speed tier. You can download and upload files faster, from lightning-quick Fortnite game downloads, to sending urgent work files to the cloud at high-speed.
With nbn’s fast fibre, you’ll enjoy access to our full range of higher speed tiers.#^ Discover more about upgrading.
Great experiences matter
A higher nbn speed tier can help change the way you do things online. Download and upload files faster, enjoy smoother video calls, stream higher resolution videos, and play online, including cloud-based games, at the same time without the dreaded lag or buffering.^
More devices online at the same time
With any busy household, there’s always a lot going on online at the same time. There could be business deals in the kitchen via video, podium finishes on the gaming console up the hallway, and unexpected visitors arriving at your video-enabled front door. Whatever you’ve got going on, our higher speed options will help you all coexist online with minimal interruptions.^#
Faster nbn speeds help make for great online experiences^
Faster speeds can help turbocharge your streaming
Streaming is one of Australia’s most popular forms of entertainment – learn how a higher speed can help make the experience even greater.^
Play our Streaming on the nbn network video (duration 3:39) to learn more.
nbn Speed Made Simple captions
[Upbeat music plays and continues throughout]
[Narrator]
0:04: Ever wondered why the Internet slows down when more devices are using it?
0:08: Here's how to make sense of your Internet connection and how to get more from it.
0:13: In 2015, the typical Australian home had two to three Internet connected devices.
0:19: Today, the average Australian household is estimated to have 25 connected devices at any one time.
0:26: That includes technology such as gaming consoles, smart TV's, security systems, smartphones and even smart speakers.
0:35: By 20-30, that number is predicted to reach 44 connected devices per household.
0:41: And with Australians continuing to adopt new technology into their everyday life, the demand for data will only continue to grow and grow.
0:49: So how does Internet speed come into the picture?
0:52: Think of your Internet like a busy highway, and think of the cars on the highway representing your Internet data.
0:58: Things like information, videos and content all travelling roughly at the same speed.
1:04: The speed you have available determines your bandwidth, and that's the number of lanes on the highway.
1:09: The more lanes, the more cars can flow at the same time without experiencing congestion.
1:14: So when you choose a higher speed plan, you're adding more lanes to your highway or your bandwidth.
1:20: This means more data can move at the same time, so multiple devices and users can enjoy a smooth experience even during peak usage.
1:28: Here is an example of a wholesale speed tier available on full Fibre and HFC technologies.
1:34: The first number is your download speed.
1:36: That is how quickly you can retrieve information from the Internet, for example, when you're streaming your favorite show online.
1:43: The second number is your upload speed, that is how quickly you can send something via the Internet, for example, uploading a video to your social media account.
1:52: So a higher speed plan means more bandwidth or more lanes so that you can stream, work and game online all at the same time across multiple devices with minimal congestion.
2:04: If you're unsure whether your current Internet plan is suited to your current household Internet needs, we recommend speaking with your Internet provider.
2:11: Additionally, you can check your address on the nbn website to see what connection type and maximum wholesale speed plan is available to you.
2:20: But remember, a high speed plan is only one part of a great connection.
2:24: How your in home Internet equipment is set up can also make a big difference to your online experience.
2:30: Great Internet starts with a great set up.
2:33: The way your Internet equipment is set up in your home can influence your experience online.
2:38: Here are three quick tips on how to best set up your Internet equipment.
2:42: Firstly, if your Wi-Fi router is more than five years old, you may want to consider whether it's still suitable for your needs.
2:49: Secondly, ensure your Wi-Fi router is placed in an elevated, uncluttered location, ideally with a clear line of sight to where you use the Internet most.
2:58: Thirdly, if your home is larger or multi Storey, consider adding a mesh network to help spread the Wi-Fi signal evenly throughout your home.
3:06: For more tips on how to set up your Internet equipment, visit nbn.com dot AU slash optimise.
3:12: Now that you're up to speed, you're ready to make the most of your nbn connection.
Check your address to see what's available at your location
^Your experience, including the speeds actually achieved, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy periods, and some factors outside of nbn’s control (like your equipment quality and set-up, chosen broadband plan, age of device(s) and/or how your provider designs its network). The activities supported by each nbn speed tier may also be impacted by a number of factors (and could be degraded depending on the number of people online at the same time, and your nbn access technology). Activities and timeframes described are based on testing conducted in nbn product labs of nbn wholesale HFC and FTTP products, at the retail level based on the peak achievable speed of that speed tier.
#Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs.