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The following documents provide information for end customers and service providers to better prepare for a change in access technology to nbn® Fibre to the Premises (FTTP) or business nbn® Enterprise Ethernet.


business nbn Equipment Location Requirements Guide

This guide is designed to help business owners appropriately locate their nbn supplied equipment when installing Fibre to the Premises and Enterprise Ethernet products. If followed, this guide will help you to work through your requirements and enjoy a straightforward installation experience.
Download (PDF - 1 MB)

Fact sheet: nbn Fibre Access Network Specifications

This fact sheet features a detailed comparison of the fibre access network specifications for businesses who may be interested in a change of access technology to one of our standard two wholesale fibre products - nbn Fibre to the Premises (FTTP) and business nbn Enterprise Ethernet.
Download (PDF - 441 KB)

business nbn Fibre Upgrade Customer Journey Guide

This guide is to assist business technology specialists to understand the important steps taken in the implementation of the nbn Fibre Upgrade journey. It outlines the end-to-end journey milestones along with providing transparency of the expectations and requirements of businesses, service providers and nbn approved partners.
Download (PDF - 92 KB)

nbn Ethernet FTTP NTD Equipment Location Guide

The purpose of this guide is to help business technology experts determine the installation and location requirements for nbn Ethernet FTTP Network Termination Device (NTD) equipment. The guide includes information on suitable wall and rack-mounting options along with power supply material.
Download (PDF - 214 KB)

business nbn Enterprise Ethernet BNTD Equipment Location Guide

The purpose of this guide is to help business technology experts determine the installation and location requirements for business nbn Enterprise Ethernet Business Network Termination Device (BNTD) equipment. The guide includes information on suitable wall and rack-mounting options along with power supply and earthing material, covering both 1Gbps and 10Gbps BNTDs.
Download (PDF - 395 KB)

business nbn Fibre Upgrade Delivery Catalogue

This catalogue allows business experts to understand the standard nbn deliverables when upgrading to either nbn Ethernet FTTP or business nbn Enterprise Ethernet.
Download (PDF - 56 KB)

business nbn™ Transition Methodology Guide

This guide is designed to assist technology experts with the transition to the nbn™ broadband access network, helping them to gain a better understanding of the methodology used during network change process and ultimately informing them of what it means to their business.
Download (PDF - 475 KB)

business nbn™ Delivery Support Model

This fact sheet outlines the post-contract project execution expectations, engagement structure and delivery support for business nbn™ complex multi-site deployments.
Download (PDF - 89 KB)



Connecting to business nbn® Enterprise Ethernet? Here's what you need to know.


Get prepared for your Enterprise Ethernet connection with our helpful video guide. With tips and useful information on what you need to do both before, and on the day of installation.
YouTube video, press enter to play video,