Paul Tyler was formerly Chief Customer Officer – Business at NBN Co.

Mr Tyler was appointed Chief Customer Officer – Business in February 2018, bringing more than two decades’ experience leading Information and Communication Technology businesses across Europe and the Asia Pacific.

Focused on NBN Co’s go-to-market strategy for the business, government and enterprise segments, Mr Tyler prioritised improving the end-to-end customer experience delivered to these customers.

Born and raised in Australia, he has built a distinguished international reputation working for and managing businesses in Belgium, Ireland, the UK, Japan and Singapore. Notably, Mr Tyler was a key member of the executive management team that drove the turnaround of Nokia Corp and most recently held the position of Group Managing Director of Telstra Business. 

A former Non-Executive Chairman of BigAir Group Limited, he graduated with an Executive MBA from UCD – National University of Ireland; a Bachelor of Electrical Engineering – University of New South Wales; and holds a Membership in the Australian Institute of Company Directors.