John Simon was formerly Chief Customer Officer – Business at NBN Co.  

He joined NBN Co in January 2013. His accountabilities included developing and managing the life cycle of NBN Co's product portfolio, and ensuring that it aligned with industry needs and underpinned the NBN Co corporate plan.

Within his portfolio, he was also accountable for delivering NBN Co's revenue targets and business experience goals of its key channels to market, the Retail Service Provider (RSP) community. Mr Simon is an established executive in the converged ICT market, with over 30 years' experience.

Mr Simon spent 11 years working for Singtel Optus in various roles including Managing Director of its Corporate, Government and Key Account Division (Optus Business). He also had responsibility for Optus' SMB division and prior to moving to NBN Co was the Managing Director of Strategy, Transformation and Customer Experience for Optus.

Prior to Singtel Optus, Mr Simon worked in the ICT industry for a range of companies including Telstra Multimedia and General Electric in various executive leadership roles. Mr Simon holds an MBA from the AGSM (University of NSW, Sydney).