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Major Outages and Significant Local Outages



Latest Update

There are no current Major or Significant Local outages affecting the nbn® network. 

For up-to-date information at your location, check your address at our network status page




previous Outages

 

11 October 2025, 00:18 AEDT



Notification Type

Restoration


Description of outage

A hardware fault affected nbn services in the Herbert and Lower Burdekin regions of Queensland. 


Outage Start Time

10/10/2025 at 03:16 AEDT.


Update

Repairs have been completed following damage to nbn® network infrastructure. nbn services in the Black River, Bushland Beach, Deeragun, and Yabulu areas have been restored after field teams completed repair work. We continue to monitor for any remaining issues.


Services impacted

All affected nbn services have been restored.


Locations impacted

Regional Queensland: Black River, Bushland Beach, Deeragun and Yabulu.


Estimated time to resolve

Network services have now been restored.



Next update

Network services have now been restored.

 




Notification Type

Update (with no Material Change)


Description of outage

A hardware fault is affecting nbn services in the Herbert and Lower Burdekin regions of Queensland. Our teams are working to restore nbn services.


Outage Start Time

10/10/2025 at 03:16 AEDT


Update

Technicians are now on-site and are working to restore the affected nbn services as a priority.


Services impacted

As at 22:30 AEDT, 1,953 end users are currently unable to access the nbn® network, across the following technologies – Fibre to the Premises (FTTP), Fibre to the Node (FTTN) and Fibre to the Building (FTTB).


Locations impacted

Regional Queensland: Black River, Bushland Beach, Deeragun and Yabulu.


Estimated time to resolve

An estimated time of restoration is not yet available.

Next update

The next update will be provided at 11/10/2025 at 05:00 AEDT if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.




Notification Type

Update (with no Material Change)


Description of outage

A hardware fault is affecting nbn services in the Herbert and Lower Burdekin regions of Queensland. Our teams are working to restore nbn services.


Outage Start Time

10/10/2025 at 03:16 AEDT


Update

Technicians are now on-site and are working to restore the affected nbn services as a priority.


Services impacted

As at 17:00 AEDT, 1,953 end users are currently unable to access the nbn® network, across the following technologies – Fibre to the Premises (FTTP), Fibre to the Node (FTTN) and Fibre to the Building (FTTB).


Locations impacted

Regional Queensland: Black River, Bushland Beach, Deeragun and Yabulu.


Estimated time to resolve

An estimated time of restoration is not yet available.

Next update

The next update will be provided at 10/10/2025 at 23:00 AEDT if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.




Notification Type

Update (with no Material Change)


Description of outage

A hardware fault is affecting nbn services in the Herbert and Lower Burdekin regions of Queensland. Our teams are working to restore nbn services.


Outage Start Time

10/10/2025 at 03:16 AEDT


Update

Technicians are now on-site and are working to restore the affected nbn services as a priority.


Services impacted

As at 11:00 AEDT, 1,953 end users are currently unable to access the nbn® network, across the following technologies – Fibre to the Premises (FTTP), Fibre to the Node (FTTN) and Fibre to the Building (FTTB).


Locations impacted

Regional Australia – Queensland: Bushland Beach, Deeragun, Yabulu


Estimated time to resolve

An estimated time of restoration is not yet available.

Next update

The next update will be provided at 10/10/2025 at 17:30 AEDT if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.




Notification Type

New


Description of outage

A suspected hardware fault is affecting nbn services in the Deeragun, QLD area. Our teams are investigating the fault and working to restore nbn services.


Outage Start Time

10/10/2025 at 03:16 AEDT


Update

Technicians are now on-site and are working to restore the affected nbn services as a priority.


Services impacted

The outage has so far affected around 1,953 nbn services in the impacted geographical regions, across the following technologies - Fibre to the Premises (FTTP), Fibre to the Node (FTTN) and Fibre to the Building (FTTB).


Locations impacted

Bushland Beach, Deeragun and Yabulu.


Estimated time to resolve

An estimated time of restoration is not yet available.

Next update

The next update will be provided at 10/10/2025 at 13:00 AEDT if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable