Current Outages
15th December 2025, 20:30 AEDT
Notification Type
Update (Material Change)
Description of outage
A power outage affecting third-party managed network infrastructure is impacting the nbn® network in the Gascoyne, Central West and Lower West area. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider. Technicians may be dispatched to sites if required.
Outage Start Time
14/12/2025 at 15:03 AEDT
Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
The outage is affecting 2,091 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Basement, Fibre to the Node and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Major Cities, WA – Kelmscott, Nedlands, Rivervale, Subiaco and Wembley.
Regional, WA – Bullsbrook, Cervantes, Geraldton and Jurien Bay.
Remote, WA - Dalwallinu, Leeman and Pithara.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 20:30 AEDT on 16/12/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A power outage affecting third-party managed network infrastructure is impacting the nbn® network in the Gascoyne, Central West and Lower West area. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider. Technicians may be dispatched to sites if required.
Outage Start Time
14/12/2025 at 15:03 AEDT
Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
The outage is affecting 6,082 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Basement, Fibre to the Node and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Major Cities, WA - Balga, Bayswater, Beckenham, Belmont, Cannington, East Cannington, Kewdale, Mount Helena, Mundaring, Nedlands, Parkerville, Queens Park, Rivervale, Safety Bay, Sawyers Valley, Stoneville, Subiaco, Thornlie, Wattle Grove, Welshpool and Wembley.
Regional, WA - Bailup, Bakers Hill, Bambun, Beechina, Bindoon, Bootenal, Breera, Bullsbrook, Cervantes, Chidlow, Chittering, Coonabidgee, Cunderdin, Geraldton, Georgina, Gidgegannup, Gingin, Ginginup, Granville, Greenough, Jurien Bay, Lennard Brook, Lower Chittering, Minnenooka, Moondah, Mooliabeenee, Morangup, Mount Hill, Muchea, Muckenburra, South Greenough, The Lakes, Walkaway, Wooroloo and Wundowie.
Remote, WA - Dalwallinu, Leeman and Pithara.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 21:00 AEDT on 15/12/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A power outage affecting third-party managed network infrastructure is impacting the nbn® network in the Gascoyne, Central West and Lower West area. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider. Technicians may be dispatched to sites if required.
Outage Start Time
14/12/2025 at 15:03 AEDT
Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
The outage is affecting 4331 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Basement, Fibre to the Node and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Major Cities, WA - Ashfield, Aubin Grove, Balga, Bassendean, Bayswater, Beckenham, Belmont, Como, Coolbinia, East Cannington, Hamersley, Hope Valley, Kewdale, Medina, Mount Helena, Nedlands, North Perth, Rivervale, Subiaco, Thornlie, Wattle Grove, Wattleup, and Wembley.
Regional, WA - Bootenal, Bullsbrook, Cape Burney, Cervantes, Chidlow, Chittering, Cunderdin, Dongara, Georgina, Geraldton, Greenough, Jurien Bay, Lower Chittering, Minnenooka, Muchea, Mount Hill, Narngulu, Northampton, Rudds Gully, South Greenough and Walkaway.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 15:00 AEDT on 15/12/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A power outage affecting third-party managed network infrastructure is impacting the nbn® network in the Gascoyne, Central West and Lower West area. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider. Technicians may be dispatched to sites if required.
Outage Start Time
14/12/2025 at 15:03 AEDT
Update
Commercial power supply remains a key factor in restoring nbn services. Technicians have now been assigned to attend the relevant site to continue troubleshooting. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider.
Services impacted
The outage is affecting 1170 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Basement, Fibre to the Node and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Western Australia (WA): Bootenal, Bullsbrook, Cervantes, Chidlow, Dongara, Georgina, Geraldton, Greenough, Jurien Bay, Minnenooka, Mount Hill, South Greenough, Toodyay, Walkaway, West End
Remote Western Australia (WA): Northampton
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 09:30 AEDT on 15/12/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A power outage affecting third-party managed network infrastructure is impacting the nbn® network in the Carnarvon area. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider. Technicians may be dispatched to sites if required.
Outage Start Time
14/12/2025 at 15:03 AEDT
Update
Commercial power supply remains a key factor in restoring nbn services. Technicians have now been assigned to attend the relevant site to continue troubleshooting. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider.
Services impacted
The outage has so far affected 551 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Basement, Fibre to the Node and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Western Australia (WA): Geraldton, Dongara, Cape Burney, Moonyoonooka, Walkaway, Wandina, Greenough, Narngulu, Rudds Gully, Georgina, Mount Hill, South Greenough, Bootenal, Minnenooka
Remote Western Australia (WA): Northampton
Estimated time to resolve
The local power supplier has provided an ETR of 00:00 AEDT on 15/12/2025, however this is subject to change and outside of nbn's control.
Next update
The next update will be provided at around 04:00 AEDT on 15/12/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A power outage affecting third-party managed network infrastructure is impacting the nbn® network in the Carnarvon area. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider. Technicians may be dispatched to sites if required.
Outage Start Time
14/12/2025 at 15:03 AEDT
Update
Commercial power supply remains a key factor in restoring nbn services. Technicians have now been assigned to attend the relevant site to continue troubleshooting. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider.
Services impacted
The outage has so far affected 1324 nbn services in the impacted geographical regions, across the following technologies: Enterprise Ethernet, Fibre to the Basement, Fibre to the Node and Fibre to the Premises.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote Western Australia (WA) - Brockman, Brown Range, Carnarvon, East Carnarvon, Greys Plain, Kingsford, Morgantown, South Carnarvon, South Plantations
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 22:26 AEDT on 14/12/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.