Latest Update
There are no current Major or Significant Local outages affecting the nbn® network.
For up-to-date information at your location, check your address at our network status page.
previous updates
Regional Victoria
Notification Type
Restoration
Description of outage
Network services have now been restored.
The outage affecting nbn services in the Regional Victoria area has been resolved. Our teams have completed restoration activities, and connectivity should now be returning to normal. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Outage Start Time
08/09/2025 at 20:33 AEST.
Update
A hardware fault impacting nbn services in Regional Victoria has been resolved.
Technicians have replaced the affected equipment, and nbn services are now restoring progressively. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
All affected nbn services have been restored.
Locations impacted
Bairnsdale, Banksia Peninsula, Calulu, Clifton Creek, Eagle Point, East Bairnsdale, Eastwood, Ellaswood, Flaggy Creek, Forge Creek, Glenaladale, Goon Nure, Granite Rock, Hillside, Iguana Creek, Lindenow, Lindenow South, Lucknow, Mount Taylor, Newlands Arm, Paynesville, Walpa, Woodglen, Wuk Wuk and Wy Yung.
Estimated time to resolve
Network services have now been restored.
Next update
No further updates.
Notification Type
Update (Material Change)
Description of outage
We are experiencing an issue with Fixed Wireless affecting nbn® services in the Regional Victoria area.
Outage Start Time
08/09/2025 at 20:33 AEST.
Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. The technicians are expected to arrive by approximately 09:00 AEST on 09/09/2025.
Services impacted
The outage has so far affected around 1082 nbn services in the impacted geographical region, across the Fixed Wireless technology.
Locations impacted
Bairnsdale, Banksia Peninsula, Calulu, Clifton Creek, Eagle Point, East Bairnsdale, Eastwood, Ellaswood, Flaggy Creek, Forge Creek, Glenaladale, Goon Nure, Granite Rock, Hillside, Iguana Creek, Lindenow, Lindenow South, Lucknow, Mount Taylor, Newlands Arm, Paynesville, Walpa, Woodglen, Wuk Wuk and Wy Yung.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 14:00 AEST on 09/09/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A network fault is currently affecting nbn services in the Regional Victoria area. Remote troubleshooting is underway, and a technician may be dispatched if required.
Outage Start Time
08/09/2025 at 20:33 AEST.
Update
The root cause of the outage is still under investigation. We will provide further updates as soon as more information becomes available.
Services impacted
The outage has so far affected around 1082 nbn services in the impacted geographical region, across the Fixed Wireless technology.
Locations impacted
Bairnsdale, Banksia Peninsula, Calulu, Clifton Creek, Eagle Point, East Bairnsdale, Eastwood, Ellaswood, Flaggy Creek, Forge Creek, Glenaladale, Goon Nure, Granite Rock, Hillside, Iguana Creek, Lindenow, Lindenow South, Lucknow, Mount Taylor, Newlands Arm, Paynesville, Walpa, Woodglen, Wuk Wuk and Wy Yung.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 08:00 AEST on 09/09/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Remote Queensland
Notification Type
Restored.
Description of outage
A power outage affecting third-party managed network infrastructure impacted the nbn® network in the remote Queensland area.
Outage Start Time
07/09/2025 at 9:02 AEST.
Update
A fault to third-party managed network infrastructure that impacted the nbn® network in the remote Queensland area has been restored. nbn services should now be operational. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
The outage has so far affected around 1,231 nbn services in the impacted geographical region, across FTTP/FTTN technologies.
Locations impacted
Augathella, Charleville, Cunnamulla, Morven, Quilpie.
Estimated time to resolve
Network services have now been restored.
Next update
Network services have now been restored.
Notification Type
New
Description of outage
A power outage affecting third-party managed network infrastructure is impacting the nbn® network in the remote Queensland area. The recovery efforts will be coordinated between nbn, the third-party network provider and the commercial power provider.
Outage Start Time
07/09/2025 at 9:02 AEST.
Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. The technicians are expected to arrive by approximately 10:00 AEST 07/09/2025.
Services impacted
The outage has so far affected around 1,223 nbn services in the impacted geographical region, across FTTP/FTTN technologies.
Locations impacted
Augathella, Charleville, Cunnamulla, Morven, Quilpie.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 15:30 AEST on 07/09/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Remote Western Australia
Notification Type
Restoration
Description of outage
A network outage impacted nbn services in the Remote Western Australia area.
Outage Start Time
06/09/2025 at 01:04 AEST.
Update
A hardware fault impacting nbn services in the Baynton has been resolved. Technicians have replaced or repaired the affected equipment, and nbn services are now restoring progressively. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
The outage has so far affected around 252 nbn services in the impacted geographical region, across the FTTN technology.
Locations impacted
Baynton
Estimated time to resolve
Network services have now been restored.
Next update
Network services have now been restored.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting nbn services in the Remote Western Australia area.
Outage Start Time
07/09/2025 at 5:47 AEST.
Update
Technicians are now on-site and are working to restore the affected nbn services as a priority.
Services impacted
The outage has so far affected around 252 nbn services in the impacted geographical region, across the FTTN technology.
Locations impacted
Baynton
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 19:00 AEST on 06/09/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A network outage is currently impacting nbn services in the Remote Western Australia area.
Outage Start Time
07/09/2025 at 05:47 AEST.
Update
The technicians are expected to arrive by approximately 10:30 AEST on 07/09/2025.
Services impacted
The outage has so far affected around 251 nbn services in the impacted geographical region, across the FTTN technology.
Locations impacted
Baynton
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 12:30 AEST on 07/09/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Restoration
Description of outage
A network outage impacted nbn services in the Remote Western Australia area.
Outage Start Time
06/09/2025 at 01:04 AEST.
Update
A hardware fault impacting nbn services in Remote Western Australia has been resolved. Technicians have replaced or repaired the affected equipment, and nbn services are now restoring progressively. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
The outage has so far affected around 251 nbn services in the impacted geographical region, across the FTTN technology.
Locations impacted
Baynton
Estimated time to resolve
Network services have now been restored.
Next update
Network services have now been restored.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting nbn services in the Remote Western Australia area.
Outage Start Time
06/09/2025 at 01:04 AEST.
Update
The technicians are expected to arrive by approximately 16:00 AEST on 06/09/2025.
Services impacted
The outage has so far affected around 251 nbn services in the impacted geographical region, across the FTTN technology.
Locations impacted
Baynton
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 19:00 AEST on 06/09/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting nbn services in the Remote Western Australia area.
Outage Start Time
06/09/2025 at 01:04 AEST.
Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. The technicians are expected to arrive by approximately 12:00 AEST on 06/09/2025.
Services impacted
The outage has so far affected around 251 nbn services in the impacted geographical region, across the FTTN technology.
Locations impacted
Baynton
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 13:30 AEST on 06/09/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.