Current Outages
23rd November 2025, 01:30 AEDT
Notification Type
Update (Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Fina, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
22/11/2025 at 16:33 AEDT.
Update
Remote troubleshooting indicate that affected sites are offline due to commercial power outages and depleted back-up power sources. Services are expected to automatically resume once commercial power is restored.
Services impacted
As at 00:47 AEDT on 23/11/2025, 2,365 are currently unable to access the nbn® network across the following technologies: Fibre to the Premises and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Australia – NT: Acacia Hills, Bees Creek, Berry Springs, Coolalinga, Fly Creek, Freds Pass, Girraween, Herbert, Howard Springs, Hughes,
Humpty Doo, Johnston, Livingstone, Lloyd Creek, McMinns Lagoon, Noonamah, Rosebery, Virginia, Weddell, Zuccoli.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 07:30 AEDT on 23/11/2025, if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
This outage has been caused by Tropical Cyclone Fina, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
22/11/2025 at 16:33 AEDT.
Update
Remote troubleshooting indicate that affected sites are offline due to commercial power outages and depleted back-up power sources. Services are expected to automatically resume once commercial power is restored.
Services impacted
The outage has so far affected around 1,059 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Premises and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Australia – NT: Bees Creek, Coolalinga, Hughes, Humpty Doo, Johnston, Livingstone, Lloyd Creek, Noonamah, Rosebery, Weddell, Zuccoli.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 03:00 AEDT on 23/11/2025, if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Previous Outages
21st November 2025, 08:00 AEDT
Notification Type
Restoration
Description of outage
A hardware fault was affecting nbn services in the Gympie region of Queensland.
Outage Start Time
20/11/2025 at 22:43 AEDT.
Update
A hardware fault impacting nbn services in the Gympie region has been resolved. Technicians have replaced or repaired the affected equipment, and nbn services are now restoring progressively. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
The outage affected around 2,261 nbn services in the impacted geographical regions, across the following technologies - Fibre to the Node (FTTN) and Fibre to the Building (FTTB).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs at Help and support | nbn.
Locations impacted
Regional Queensland - Glanmire, Gympie, Jones Hill, Monkland, Mothar Mountain, Southside and Victory Heights.
Estimated time to resolve
Network services have now been restored.
Next update
Network services have now been restored.
Notification Type
Update (Material Change)
Description of outage
A hardware fault is affecting nbn services in the Gympie region of Queensland. Our teams are investigating the fault and working to restore nbn services.
Outage Start Time
20/11/2025 at 22:43 AEDT.
Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. The technicians are expected to arrive by approximately 07:30 AEDT on 21/11/2025.
Services impacted
The outage has so far affected around 2,261 nbn services in the impacted geographical regions, across the following technologies - Fibre to the Node (FTTN) and Fibre to the Building (FTTB).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs at Help and support | nbn.
Locations impacted
Regional Queensland - Glanmire, Gympie, Jones Hill, Monkland, Mothar Mountain, Southside and Victory Heights.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 10:00 AEDT on 21/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A hardware fault is affecting nbn services in the Gympie region of Queensland. Our teams are investigating the fault and working to restore nbn services.
Outage Start Time
20/11/2025 at 22:43 AEDT.
Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. The technicians are expected to arrive by approximately 04:00 AEDT on 21/11/2025.
Services impacted
The outage has so far affected around 2,261 nbn services in the impacted geographical regions, across the following technologies - Fibre to the Node (FTTN) and Fibre to the Building (FTTB).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs at Help and support | nbn.
Locations impacted
Regional Queensland - Glanmire, Gympie, Jones Hill, Monkland, Mothar Mountain, Southside and Victory Heights.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 08:30 AEDT on 21/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
16th November 2025, 18:08 AEDT
Notification Type
Restoration
Description of outage
A network outage was impacting nbn services in Regional New South Wales (NSW) and North-East Victoria (VIC).
Outage Start Time
16/09/2025 at 12:40 AEST.
Update
The outage affecting nbn services in the Regional New South Wales (NSW) and North-East Victoria (VIC), has been resolved. Our teams have completed restoration activities, and connectivity should now be returning to normal. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
The outage affected around 9,633 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless
Locations impacted
Regional Australia - New South Wales: Abercrombie, Bathampton, Bathurst, Bawley Point, Beelbangera, Bell, Bergalia, Bilbul, Billywillinga, Bingie, Bodalla, Brewongle, Caloola, Central Tilba, Clarence, Clear Creek, Coila, Congo, Conjola, Conjola Park, Corunna, Cow Flat, Croobyar, Culcairn, Cullen Bullen, Dargan, Dark Corner, Dunkeld, Duramana, Eglinton, Evans Plains, Fishermans Paradise, Fitzgeralds Mount, Forest Grove, Ganbenang, Georges Plains, Glanmire, Good Forest, Gormans Hill, Griffith, Guerilla Bay, Hampton, Hanwood, Hartley, Hartley Vale, Hazelgrove, Henty, Jindera, Kanimbla, Kelso, Kianga, Kiora, Kirkconnell, Kooba, Laffing Waters, Lake Conjola, Lake Tabourie, Lidsdale, Limekilns, Little Forest, Little Hartley, Locksley, Lowther, Marrangaroo, Meadow Flat, Megalong Valley, Meringo, Milton, Mogendoura, Mogo, Mollymook Beach, Mollymook, Morton, Moruya Heads, Moruya, Morven, Mount Lambie, Mount Panorama, Mount Rankin, Mount Tomah, Mount Victoria, Mount Wilson, Myall Park, Mystery Bay, Napoleon Reef, Narooma, Narrawallee, Newbridge, North Narooma, Oberon, O'Connell, Orton Park, Peel, Perthville, Pointer Mountain, Portland, Potato Point, Raglan, Robin Hill, Rock Forest, Rockley Mount, Rosedale, Rydal, Sodwalls, South Bathurst, South Bowenfels, Stewarts Mount, Sunny Corner, Sussex Inlet, Tannas Mount, Tarana, Termeil, Tharbogang, The Lagoon, The Meadows, The Rocks, Turlinjah, Turondale, Tuross Head, Ulladulla, Walang, Walbundrie, Walla Walla, Wallerawang, Wamban, Wambool, White Rock, Widgelli, Willbriggie, Wimbledon, Wisemans Creek, Woodburn, Woodstock, Yarras, Yatte Yattah, Yenda, Yetholme, Yoogali, Bowna, Brocklesby, Bungowannah, Burrumbuttock, Culcairn, East Albury, Ettamogah, Gerogery, Glenellen, Glenroy, Hamilton Valley, Henty, Jindera, Lake Hume Village, Lavington, Moorwatha, South Albury, Springdale Heights, Table Top, Thurgoona, Walbundrie, Walla Walla, Wirlinga
Regional Australia – Victoria: Barnawartha North, Bethanga, Bonegilla, Castle Creek, Huon, Talgarno, West Wodonga
Estimated time to resolve
Network services have now been restored.
Next update
Network services have now been restored.
Notification Type
New
Description of outage
A network outage is currently impacting nbn services in Regional New South Wales (NSW) and North-East Victoria (VIC)
Outage Start Time
16/09/2025 at 12:40 AEST.
Update
Preliminary investigations suggest the outage may be related to a network configuration issue. nbn technical teams are currently working to confirm and resolve the problem.
Services impacted
The outage has so far affected around 9,633 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless
Locations impacted
Regional Australia - New South Wales: Abercrombie, Bathampton, Bathurst, Bawley Point, Beelbangera, Bell, Bergalia, Bilbul, Billywillinga, Bingie, Bodalla, Brewongle, Caloola, Central Tilba, Clarence, Clear Creek, Coila, Congo, Conjola, Conjola Park, Corunna, Cow Flat, Croobyar, Culcairn, Cullen Bullen, Dargan, Dark Corner, Dunkeld, Duramana, Eglinton, Evans Plains, Fishermans Paradise, Fitzgeralds Mount, Forest Grove, Ganbenang, Georges Plains, Glanmire, Good Forest, Gormans Hill, Griffith, Guerilla Bay, Hampton, Hanwood, Hartley, Hartley Vale, Hazelgrove, Henty, Jindera, Kanimbla, Kelso, Kianga, Kiora, Kirkconnell, Kooba, Laffing Waters, Lake Conjola, Lake Tabourie, Lidsdale, Limekilns, Little Forest, Little Hartley, Locksley, Lowther, Marrangaroo, Meadow Flat, Megalong Valley, Meringo, Milton, Mogendoura, Mogo, Mollymook Beach, Mollymook, Morton, Moruya Heads, Moruya, Morven, Mount Lambie, Mount Panorama, Mount Rankin, Mount Tomah, Mount Victoria, Mount Wilson, Myall Park, Mystery Bay, Napoleon Reef, Narooma, Narrawallee, Newbridge, North Narooma, Oberon, O'Connell, Orton Park, Peel, Perthville, Pointer Mountain, Portland, Potato Point, Raglan, Robin Hill, Rock Forest, Rockley Mount, Rosedale, Rydal, Sodwalls, South Bathurst, South Bowenfels, Stewarts Mount, Sunny Corner, Sussex Inlet, Tannas Mount, Tarana, Termeil, Tharbogang, The Lagoon, The Meadows, The Rocks, Turlinjah, Turondale, Tuross Head, Ulladulla, Walang, Walbundrie, Walla Walla, Wallerawang, Wamban, Wambool, White Rock, Widgelli, Willbriggie, Wimbledon, Wisemans Creek, Woodburn, Woodstock, Yarras, Yatte Yattah, Yenda, Yetholme, Yoogali, Bowna, Brocklesby, Bungowannah, Burrumbuttock, Culcairn, East Albury, Ettamogah, Gerogery, Glenellen, Glenroy, Hamilton Valley, Henty, Jindera, Lake Hume Village, Lavington, Moorwatha, South Albury, Springdale Heights, Table Top, Thurgoona, Walbundrie, Walla Walla, Wirlinga
Regional Australia – Victoria: Barnawartha North, Bethanga, Bonegilla, Castle Creek, Huon, Talgarno, West Wodonga
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 21:30 AEDT on 16/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
15th November 2025, 21:05 AEDT
Notification Type
Restoration.
Description of outage
A network outage was impacting nbn services in the Griffith region, New South Wales (NSW).
Outage Start Time
15/11/2025 at 11:59 AEDT.
Update
Network services have now been restored.
The outage affecting nbn services in the Griffith region, New South Wales (NSW) has been resolved. Our teams have completed restoration activities, and connectivity should now be returning to normal. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
All affected nbn services have been restored.
Locations impacted
Regional Australia - New South Wales: Beelbangera, Benerembah, Bilbul, Binya, Griffith, Hanwood, Kooba, Lake Wyangan, Murrami, Myall Park, Nericon, Tharbogang, Warburn, Widgelli, Willbriggie, Yenda, Yoogali
Estimated time to resolve
Resolved.
Next update
Network services have now been restored.
Notification Type
New
Description of outage
A network outage was impacting nbn services in the Griffith region, New South Wales (NSW).
Outage Start Time
15/11/2025 at 11:59 AEDT.
Update
nbn is currently assessing the root cause of the impact to the nbn® network to develop a restoration plan.
Services impacted
The outage has so far affected around 2,185 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless.
Locations impacted
Regional Australia - New South Wales: Beelbangera, Benerembah, Bilbul, Binya, Griffith, Hanwood, Kooba, Lake Wyangan, Murrami, Myall Park, Nericon, Tharbogang, Warburn, Widgelli, Willbriggie, Yenda, Yoogali
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 21:50 AEDT on 15/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
15th November 2025, 21:05 AEDT
Notification Type
Restoration.
Description of outage
A network outage was impacting nbn services in the Riverina region, New South Wales (NSW) and North-East Victoria (VIC).
Outage Start Time
15/11/2025 at 11:26 AEDT.
Update
Network services have now been restored.
The outage affecting nbn services in the Riverina NSW and North-East VIC region has been resolved. Our teams have completed restoration activities, and connectivity should now be returning to normal. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
All affected nbn services have been restored.
Locations impacted
Regional Australia - New South Wales: Bowna, Brocklesby, Bungowannah, Burrumbuttock, Culcairn, East Albury, Ettamogah, Gerogery, Glenellen, Glenroy, Hamilton Valley, Henty, Jindera, Lake Hume Village, Lavington, Moorwatha, Morven, North Albury, South Albury, Springdale Heights, Table Top, Thurgoona, Unknown, Walbundrie, Walla Walla, Wirlinga.
Regional Australia - Victoria: Barnawartha North, Bethanga, Bonegilla, Castle Creek, Huon, Talgarno, West Wodonga.
Estimated time to resolve
Resolved.
Next update
Network services have now been restored.
Notification Type
New
Description of outage
A network outage is currently impacting nbn services in the Riverina region, New South Wales (NSW) and North-East Victoria (VIC).
Outage Start Time
15/11/2025 at 11:26 AEDT.
Update
nbn is currently assessing the root cause of the impact to the nbn® network to develop a restoration plan.
Services impacted
The outage has so far affected around 2,260 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless.
Locations impacted
Regional Australia - New South Wales: Bowna, Brocklesby, Bungowannah, Burrumbuttock, Culcairn, East Albury, Ettamogah, Gerogery, Glenellen, Glenroy, Hamilton Valley, Henty, Jindera, Lake Hume Village, Lavington, Moorwatha, Morven, North Albury, South Albury, Springdale Heights, Table Top, Thurgoona, Unknown, Walbundrie, Walla Walla, Wirlinga.
Regional Australia - Victoria: Barnawartha North, Bethanga, Bonegilla, Castle Creek, Huon, Talgarno, West Wodonga.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 21:50 AEDT on 15/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
15th November 2025, 22:10 AEDT
Notification Type
Restoration.
Description of outage
A network outage impacted nbn services in the Bathurst region, New South Wales (NSW).
Outage Start Time
15/11/2025 at 13:24 AEDT.
Update
Network services have now been restored.
The outage affecting nbn services in the Bathurst, NSW region has been resolved. Our teams have completed restoration activities, and connectivity should now be returning to normal. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
All affected nbn services have been restored.
Locations impacted
Regional Australia - New South Wales: Abercrombie, Bathampton, Bathurst, Bell, Billywillinga, Brewongle, Caloola, Clarence, Clear Creek, Cow Flat, Cullen Bullen, Dargan, Dark Corner, Dunkeld, Duramana, Eglinton, Evans Plains, Fitzgeralds Mount, Forest Grove, Ganbenang, Georges Plains, Glanmire, Good Forest, Gormans Hill, Hampton, Hartley, Hartley Vale, Hazelgrove, Kanimbla, Kelso, Kirkconnell, Laffing Waters, Lidsdale, Limekilns, Little Hartley, Llanarth, Locksley, Lowther, Marrangaroo, Meadow Flat, Megalong Valley, Mount Lambie, Mount Panorama, Mount Rankin, Mount Tomah, Mount Victoria, Mount Wilson, Napoleon Reef, Newbridge, O'Connell, Oberon, Orton Park, Peel, Perthville, Portland, Raglan, Robin Hill, Rock Forest, Rockley Mount, Rydal, Sodwalls, South Bathurst, South Bowenfels, Stewarts Mount, Sunny Corner, Tannas Mount, Tarana, The Lagoon, The Meadows, The Rocks, Turondale, Walang, Wallerawang, Wambool, West Bathurst, White Rock, Wimbledon, Windradyne, Wisemans Creek, Yarras, Yetholme.
Estimated time to resolve
Resolved.
Next update
Network services have now been restored.
Notification Type
New
Description of outage
A network outage is currently impacting nbn services in the Bathurst region, New South Wales (NSW).
Outage Start Time
15/11/2025 at 13:24 AEDT.
Update
nbn is currently assessing the root cause of the impact to the nbn® network to develop a restoration plan.
Services impacted
The outage has so far affected around 2,298 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless.
Locations impacted
Regional Australia - New South Wales: Abercrombie, Bathampton, Bathurst, Bell, Billywillinga, Brewongle, Caloola, Clarence, Clear Creek, Cow Flat, Cullen Bullen, Dargan, Dark Corner, Dunkeld, Duramana, Eglinton, Evans Plains, Fitzgeralds Mount, Forest Grove, Ganbenang, Georges Plains, Glanmire, Good Forest, Gormans Hill, Hampton, Hartley, Hartley Vale, Hazelgrove, Kanimbla, Kelso, Kirkconnell, Laffing Waters, Lidsdale, Limekilns, Little Hartley, Llanarth, Locksley, Lowther, Marrangaroo, Meadow Flat, Megalong Valley, Mount Lambie, Mount Panorama, Mount Rankin, Mount Tomah, Mount Victoria, Mount Wilson, Napoleon Reef, Newbridge, O'Connell, Oberon, Orton Park, Peel, Perthville, Portland, Raglan, Robin Hill, Rock Forest, Rockley Mount, Rydal, Sodwalls, South Bathurst, South Bowenfels, Stewarts Mount, Sunny Corner, Tannas Mount, Tarana, The Lagoon, The Meadows, The Rocks, Turondale, Walang, Wallerawang, Wambool, West Bathurst, White Rock, Wimbledon, Windradyne, Wisemans Creek, Yarras, Yetholme.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 22:50 AEDT on 15/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
15th November 2025, 09:11 AEDT
Notification Type
Restoration
Description of outage
A fault to third-party managed network infrastructure was impacting the nbn® network in the North-East Arnhem Land NT area.
Outage Start Time
14/11/2025 at 22:57 AEDT
Update
Network services have now been restored following the restoration of the power outage that affected third-party managed network infrastructure in North-East Arnhem Land area. nbn services in Nhulunbuy and Yirrkala should now be operational. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
The outage affected around 1,337 nbn services in the impacted geographical regions, across the following technology – Fibre to the Premises & Enterprise Ethernet.
Locations impacted
Nhulunbuy and Yirrkala, NT.
Estimated time to resolve
Network services have now been restored.
Next update
Network services have now been restored.
Notification Type
Update (with no material change)
Description of outage
A fault to third-party managed network infrastructure is impacting the nbn® network in the North-East Arnhem Land area. The recovery efforts will be coordinated between nbn and the third-party network provider.
Outage Start Time
14/11/2025 at 22:57 AEDT
Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. The technicians are expected to arrive by approximately 13:00 AEDT on 15/11/2025.
Services impacted
The outage has so far affected around 1,337 nbn services in the impacted geographical regions, across the following technology – Fibre to the Premises & Enterprise Ethernet.
Locations impacted
Nhulunbuy and Yirrkala, NT.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 12:40 AEDT on 15/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A fault to third-party managed network infrastructure is impacting the nbn® network in the North-East Arnhem Land area. The recovery efforts will be coordinated between nbn and the third-party network provider.
Outage Start Time
14/11/2025 at 22:57 AEDT
Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. The technicians are expected to arrive by approximately 13:00 AEDT on 15/11/2025.
Services impacted
The outage has so far affected around 1,337 nbn services in the impacted geographical regions, across the following technology – Fibre to the Premises & Enterprise Ethernet.
Locations impacted
Nhulunbuy and Yirrkala, NT.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 7:00 AEDT on 15/11/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.