There are no current Major or Significant Local outages affecting the nbn® network.
For up-to-date information at your location, check your address at our network status page.
Previous Outages
22nd March 2026, 00:20 AEDT
Notification Type
Restoration
Description of outage
This outage was caused by Tropical Cyclone Narelle, which resulted in widespread commercial power outages affecting communities in its path.
Outage Start Time
21/03/2026 at 01:48 AEDT.
Latest Update
nbn has completed all restoration tasks, and services have now been restored. We will continue to actively monitor the nbn® network stability.
Services impacted
All affected nbn® services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Nanum, Rocky Point, Trunding, Weipa.
Regional Queensland: Cairns City, Mareeba
Estimated time to resolve
All affected nbn® services have been restored.
Next update
No further updates required.
Notification Type
Update (Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Narelle, which resulted in commercial power outages affecting communities in its path.
Outage Start Time
21/03/2026 at 01:48 AEDT.
Latest Update
Assessment of infrastructure has identified faults requiring a technician to visit affected site and replace or repair damaged hardware.
Services impacted
125 Fibre To The Node end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Weipa.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 00:35 AEDT on 22/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Narelle, which resulted in commercial power outages affecting communities in its path.
Outage Start Time
21/03/2026 at 01:48 AEDT.
Latest Update
Weather conditions are forecast to improve in the coming days, which will enable technicians to access affected sites once it is safe to do so.
Services impacted
848 Fibre To The Node end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Nanum, Rocky Point, Trunding, Weipa.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:00 AEDT on 21/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Narelle, which resulted in commercial power outages affecting communities in its path.
Outage Start Time
21/03/2026 at 01:48 AEDT.
Latest Update
Weather conditions are forecast to improve in the coming days, which will enable technicians to access affected sites once it is safe to do so.
Services impacted
794 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Premise (FTTP), Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Nanum, Rocky Point, Trunding, Weipa.
Regional Queensland: Cairns City.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 17:00 AEDT on 21/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Narelle, which resulted in commercial power outages affecting communities in its path.
Outage Start Time
21/03/2026 at 01:48 AEDT.
Latest Update
Weather conditions are forecast to improve in the coming days, which will enable technicians to access affected sites once it is safe to do so.
Services impacted
The outage has so far affected 581 nbn® services in the impacted geographical regions, across the following technologies (FTTN)
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Nanum, Rocky Point, Trunding
Regional Queensland: Cairns City, Mareeba
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:20 AEDT on 21/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
This outage has been caused by Tropical Cyclone Narelle, which resulted in commercial power outages affecting communities in its path.
Outage Start Time
21/03/2026 at 01:48 AEDT.
Latest Update
Weather conditions are forecast to improve in the coming days, which will enable technicians to access affected sites once it is safe to do so.
Services impacted
The outage has so far affected 261 nbn® services in the impacted geographical regions, across the following technologies (FTTN)
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Nanum, Rocky Point, Trunding
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 09:30 AEDT on 21/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
19th March 2026, 00:55 AEDT
Notification Type
Restoration
Description of outage
A network outage impacted Fixed Wireless services in the Southeast Coast region of Queensland.
Outage Start Time
18/03/2026 at 00:42 AEDT
Latest Update
nbn has completed all restoration tasks, and services have now been restored. We will continue to actively monitor the nbn® network stability
Services impacted
All affected nbn® services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Adare, Blenheim, Caffey, College View, Crowley Vale, Forest Hill, Gatton, Glen Cairn, Glenore Grove, Grandchester, Grantham, Laidley, Laidley Creek West, Laidley Heights, Laidley North, Laidley South, Lake Clarendon, Lawes, Lower Tenthill, Ma Ma Creek, Mount Berryman, Mount Sylvia, Mount Whitestone, Mulgowie, Placid Hills, Plainland, Ringwood, Rockside, Ropeley, Spring Creek, Thornton, Upper Tenthill, Veradilla, Vinegar Hill, Winwill and Woodlands.
Estimated time to resolve
All affected nbn® services have been restored.
Next update
No further updates required.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting Fixed Wireless services in the Southeast Coast region of Queensland.
Outage Start Time
18/03/2026 at 00:42 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible. Additional resources are now on-site to support fibre repair.
Services impacted
1210 Fixed Wireless end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Adare, Blenheim, Caffey, College View, Crowley Vale, Forest Hill, Gatton, Glen Cairn, Glenore Grove, Grandchester, Grantham, Laidley, Laidley Creek West, Laidley Heights, Laidley North, Laidley South, Lake Clarendon, Lawes, Lower Tenthill, Ma Ma Creek, Mount Berryman, Mount Sylvia, Mount Whitestone, Mulgowie, Placid Hills, Plainland, Ringwood, Rockside, Ropeley, Spring Creek, Thornton, Upper Tenthill, Veradilla, Vinegar Hill, Winwill and Woodlands.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 04:15 AEDT on 19/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting Fixed Wireless services in the Southeast Coast region of Queensland.
Outage Start Time
18/03/2026 at 00:42 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible. Additional resources are required to support fibre repair. nbn is engaging the required resources and an update will be published when timelines are confirmed
Services impacted
1210 Fixed Wireless end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Adare, Blenheim, Caffey, College View, Crowley Vale, Forest Hill, Gatton, Glen Cairn, Glenore Grove, Grandchester, Grantham, Laidley, Laidley Creek West, Laidley Heights, Laidley North, Laidley South, Lake Clarendon, Lawes, Lower Tenthill, Ma Ma Creek, Mount Berryman, Mount Sylvia, Mount Whitestone, Mulgowie, Placid Hills, Plainland, Ringwood, Rockside, Ropeley, Spring Creek, Thornton, Upper Tenthill, Veradilla, Vinegar Hill, Winwill and Woodlands.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 22:40 AEDT on 18/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
A network outage is currently impacting Fixed Wireless services in the Southeast Coast region of Queensland.
Outage Start Time
18/03/2026 at 00:42 AEDT
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
1210 Fixed Wireless end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Adare, Blenheim, Caffey, College View, Crowley Vale, Forest Hill, Gatton, Glen Cairn, Glenore Grove, Grandchester, Grantham, Laidley, Laidley Creek West, Laidley Heights, Laidley North, Laidley South, Lake Clarendon, Lawes, Lower Tenthill, Ma Ma Creek, Mount Berryman, Mount Sylvia, Mount Whitestone, Mulgowie, Placid Hills, Plainland, Ringwood, Rockside, Ropeley, Spring Creek, Thornton, Upper Tenthill, Veradilla, Vinegar Hill, Winwill and Woodlands.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 17:15 on 18/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A network outage is currently impacting Fixed Wireless services in the Southeast Coast region of Queensland.
Outage Start Time
18/03/2026 at 00:42 AEDT
Latest Update
A network outage is currently impacting Fixed Wireless services in the Southeast Coast region of Queensland.
Services impacted
1210 Fixed Wireless end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Adare, Blenheim, Caffey, College View, Crowley Vale, Forest Hill, Gatton, Glen Cairn, Glenore Grove, Grandchester, Grantham, Laidley, Laidley Creek West, Laidley Heights, Laidley North, Laidley South, Lake Clarendon, Lawes, Lower Tenthill, Ma Ma Creek, Mount Berryman, Mount Sylvia, Mount Whitestone, Mulgowie, Placid Hills, Plainland, Ringwood, Rockside, Ropeley, Spring Creek, Thornton, Upper Tenthill, Veradilla, Vinegar Hill, Winwill and Woodlands.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:45 AEDT on 18/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
19th March 2026, 16:50 AEDT
Notification Type
Restoration
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in the Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
nbn has completed all restoration tasks, and services have now been restored. We will continue to actively monitor the nbn® network stability.
Services impacted
All affected nbn® services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bundaberg Central, Bundaberg East, Bundaberg North, Bundaberg South, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Kepnock, Maroondan, Maryborough, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Norville, Pialba, Pine Creek, Point Vernon, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Svensson Heights, Thabeban, Tirroan, Walkervale, Wallaville, Windermere, Woongarra.
Estimated time to resolve
All affected nbn® services have been restored.
Next update
No further updates required.
Notification Type
Update (Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in the Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible.
Services impacted
59 Fibre to the Node (FTTN) end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Svensson Heights.
Estimated time to resolve
Due to restoration activity extending, an Estimated Time of Restoration (ETR) is not available at this time.
Next update
The next update will be provided at around 18:15 AEDT on 19/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in the Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible. A replacement part is required and has been ordered.
Services impacted
79 Fibre to the Node (FTTN) end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Svensson Heights, Walkervale.
Estimated time to resolve
Due to restoration activity extending, an Estimated Time of Restoration (ETR) is not available at this time.
Next update
The next update will be provided at around 21:20 AEDT on 18/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in the Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible. A replacement part is required and has been ordered.
Services impacted
56 Fibre to the Node (FTTN) end customers are currently unable to access the nbn® network.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Kepnock, Svensson Heights, Walkervale.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 20:00 AEDT on 17/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
56 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Kepnock, Svensson Heights, Walkervale.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 20:20 AEDT on 16/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
231 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg South, Kepnock, Maryborough, Svensson Heights, Walkervale.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 21:00 AEDT on 15/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
285 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg South, Kepnock, Maryborough, Svensson Heights, Walkervale.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 17:55 AEDT on 15/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Assessment of infrastructure has identified faults requiring technicians to visit affected sites and replace or repair damaged hardware.
Services impacted
281 end customers are currently unable to access the nbn® network, across the following technologiesFibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg South, Kepnock, Maryborough, Norville, Svensson Heights, Walkervale.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 19:00 AEDT on 14/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Restoration of nbn® services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn® services do not self-rectify following the restoration of commercial power.
Services impacted
237 end customers are currently unable to access the nbn® network, across the following technologiesFibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg South, Kepnock, Norville, Pialba, Point Vernon and Svensson Heights
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 19:20 AEDT on 13/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Restoration of nbn® services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn® services do not self-rectify following the restoration of commercial power.
Services impacted
452 end customers are currently unable to access the nbn® network, across the following technologiesFibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg South, Kepnock, Norville, Pialba, Point Vernon and Svensson Heights
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 15:00 AEDT on 13/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Restoration of nbn® services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn® services do not self-rectify following the restoration of commercial power.
Services impacted
The outage has so far affected 287 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg North and Bundaberg South.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 06:00 AEDT on 13/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Restoration of nbn® services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn® services do not self-rectify following the restoration of commercial power.
Services impacted
The outage has so far affected 287 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg North and Bundaberg South.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 06:00 AEDT on 12/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Restoration of nbn® services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn® services do not self-rectify following the restoration of commercial power.
Services impacted
The outage has so far affected 287 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg North and Bundaberg South.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 00:50 AEDT on 12/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
nbn is prioritising generator deployments to parts of the nbn® network impacted by extended power outages and will dispatch technicians once it is safe to proceed.
Services impacted
The outage has so far affected 1,938 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Maroondan, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Pine Creek, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Thabeban, Tirroan, Wallaville, Windermere and Woongarra.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 22:00 AEDT on 11/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
nbn is prioritising generator deployments to parts of the nbn® network impacted by extended power outages and will dispatch technicians once it is safe to proceed.
Services impacted
The outage has so far affected 1,857 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Maroondan, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Pine Creek, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Thabeban, Tirroan, Wallaville, Windermere and Woongarra.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 16:45 AEDT on 11/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
nbn is prioritising generator deployments to parts of the nbn® network impacted by extended power outages and will dispatch technicians once it is safe to proceed.
Services impacted
The outage has so far affected 1,857 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Maroondan, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Pine Creek, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Thabeban, Tirroan, Wallaville, Windermere and Woongarra.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:15 AEDT on 11/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.