Current Outages
19th April 2026, 01:20 AEST
Notification Type
Update (with no Material Change)
Description of outage
A network fault is currently affecting nbn® services in the Northern Rivers District, NSW.
Outage Start Time
17/04/2026 at 18:17 AEST.
Latest Update
A replacement part is required and has been ordered. Works have been paused overnight, and the technicians are expected back on-site by 08:00 AEST on 19/04/2026.
Services impacted
The outage has so far affected 1057 Fixed Wireless nbn® services in the impacted geographical regions.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional NSW: Ashby, Ashby Heights, Ashby Island, Chatsworth, Goodwood Island, Gulmarrad, Harwood, Ilarwill, James Creek, Lawrence, Maclean, Micalo Island, Mororo, Palmers Channel, Palmers Island, South Arm, Taloumbi, The Freshwater, Townsend, Tullymorgan, Tyndale, Warregah Island, Woodford Island, Woombah, Yamba
Estimated time to resolve
nbn services are expected to be restored around 17:30 AEST on 19/04/2026.
Next update
The next update will be provided at around 01:20 AEST on 20/04/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A network fault is currently affecting nbn® services in the Northern Rivers District, NSW.
Outage Start Time
17/04/2026 at 18:17 AEST.
Latest Update
A replacement part is required and has been ordered. Works have been paused overnight, and the technicians are expected back on-site by 08:00 AEST on 19/04/2026.
Services impacted
The outage has so far affected 1057 Fixed Wireless nbn® services in the impacted geographical regions.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional NSW: Ashby, Ashby Heights, Ashby Island, Chatsworth, Goodwood Island, Gulmarrad, Harwood, Ilarwill, James Creek, Lawrence, Maclean, Micalo Island, Mororo, Palmers Channel, Palmers Island, South Arm, Taloumbi, The Freshwater, Townsend, Tullymorgan, Tyndale, Warregah Island, Woodford Island, Woombah, Yamba
Estimated time to resolve
nbn services are expected to be restored around 17:30 AEST on 19/04/2026.
Next update
The next update will be provided at around 01:55 AEST on 19/04/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
A network fault is currently affecting nbn® services in the Northern Rivers District, NSW.
Outage Start Time
17/04/2026 at 18:17 AEST.
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
The outage has so far affected 1057 Fixed Wireless nbn® services in the impacted geographical regions.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional NSW: Ashby, Ashby Heights, Ashby Island, Chatsworth, Goodwood Island, Gulmarrad, Harwood, Ilarwill, James Creek, Lawrence, Maclean, Micalo Island, Mororo, Palmers Channel, Palmers Island, South Arm, Taloumbi, The Freshwater, Townsend, Tullymorgan, Tyndale, Warregah Island, Woodford Island, Woombah, Yamba
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 20:45 AEST on 18/04/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
A network fault is currently affecting nbn® services in the Northern Rivers District, NSW.
Outage Start Time
17/04/2026 at 18:17 AEST.
Latest Update
A replacement part is required and has been ordered. The technicians are expected to arrive by approximately 12:00 AEST on 18/04/2026.
Services impacted
The outage has so far affected 1057 Fixed Wireless nbn® services in the impacted geographical regions.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional NSW: Ashby, Ashby Heights, Ashby Island, Chatsworth, Goodwood Island, Gulmarrad, Harwood, Ilarwill, James Creek, Lawrence, Maclean, Micalo Island, Mororo, Palmers Channel, Palmers Island, South Arm, Taloumbi, The Freshwater, Townsend, Tullymorgan, Tyndale, Warregah Island, Woodford Island, Woombah, Yamba
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 14:45 AEST on 18/04/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
A network fault is currently affecting nbn® services in the Northern Rivers District, NSW.
Outage Start Time
17/04/2026 at 18:19 AEST.
Latest Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting.
Services impacted
The outage has so far affected 1057 nbn® services in the impacted geographical regions, across the following technologies (Fixed Wireless).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional: Ashby, Ashby Heights, Ashby Island, Chatsworth, Goodwood Island, Gulmarrad, Harwood, Ilarwill, James Creek, Lawrence, Maclean, Micalo Island, Mororo, Palmers Channel, Palmers Island, South Arm, Taloumbi, The Freshwater, Townsend, Tullymorgan, Tyndale, Warregah Island, Woodford Island, Woombah, Yamba
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 08:45 AEST on 18/04/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A network fault is currently affecting nbn® services in the Northern Rivers District, NSW.
Outage Start Time
17/04/2026 at 18:19 AEST.
Latest Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting.
Services impacted
The outage has so far affected 1057 nbn® services in the impacted geographical regions, across the following technologies (Fixed Wireless).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional: Ashby, Ashby Heights, Ashby Island, Chatsworth, Goodwood Island, Gulmarrad, Harwood, Ilarwill, James Creek, Lawrence, Maclean, Micalo Island, Mororo, Palmers Channel, Palmers Island, South Arm, Taloumbi, The Freshwater, Townsend, Tullymorgan, Tyndale, Warregah Island, Woodford Island, Woombah, Yamba
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 03:40 AEST on 18/04/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.