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nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing business-as-usual operations of the company.

Upgrade to nbn® FTTP with a higher speed plan


We’re extending fibre deeper into selected towns and suburbs

Selected homes and businesses serviced by the nbn network via Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) can now upgrade to Fibre to the Premises (FTTP) with an eligible plan^.


Speed and reliability

Bringing the nbn fibre network directly to your premises will give you access to nbn's higher speed options through our fastest and most reliable residential technology (FTTP).#



Designed for the future

Upgrading your technology will help to future-proof your home, ensuring it’s better able to handle higher levels of demand or advancements in technology.#



An upgraded connection

If you’re eligible you can choose to have your nbn technology upgraded and have the nbn fibre optic cable brought closer to your premises than your current connection.





Check to see if you can access nbn’s fast fibre today







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Your location may be eligible soon

Photo of a nbn truck and nbn technicians working at a pit.
We are currently working to extend the fibre network to selected locations in your area.

Once this work is finished, your location may be able to access FTTP if you order an eligible plan^.
Once this work is finished, your location may be able to upgrade to FTTP if you order an eligible plan^.







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Good news! Your location may be eligible to upgrade
Good news! You may be able to access nbn's fast fibre -
our fastest and most reliable residential connectivity

Photo of a women working at home.

Your location may be able to upgrade to FTTP if you order a plan based on nbn Home Fast or higher^.

Your location may be able to upgrade to FTTP if you order a plan based on nbn Home Superfast or higher^.








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Sorry, this upgrade isn’t available right now

We're working to make an additional 5 million premises eligible to upgrade to FTTP with a plan based on an eligible higher wholesale speed tier by the end of 2025^.








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Unfortunately, we can’t upgrade you this time around under this program.







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Unfortunately, we can’t upgrade you this time around under this program.





Good news! Looks like your location is ready to connect to full fibre over FTTP.

Looks like your location is ready to connect to Hybrid Fibre Coaxial (HFC).




Next steps

Speak to a provider about the nbn powered plan that best suits you.

This means you have access to our range of business nbn fibre plans. Speak to a provider about the option that best suits your business needs.§
This means you have access to our business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.§




Good news! You can already connect to full fibre over FTTP.

You can already connect to Hybrid Fibre Coaxial (HFC).




Next steps

This means you have access to plans based on our higher wholesale speed tiers. Speak to a provider about the nbn powered plan that best suits you.

This means you have access to our range of business nbn fibre plans. Speak to a provider about the option that best suits your business needs.§
This means you have access to our business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.§



Good news! Your location is already connected to full fibre over FTTP.

Your location is already connected to Hybrid Fibre Coaxial (HFC).




Next steps

This means you have access to plans based on our higher wholesale speed tiers. Speak to a provider about the nbn powered plan that best suits you.

This means you have access to our range of business nbn fibre plans. Speak to a provider about the option that best suits your business needs.§
This means you have access to our business nbn plans. Speak to a provider about the options available to you, and which best suit your business needs.§








Available in selected locations

Fibre to the Node (FTTN)


icon fibre to the node

Eligible customers who would like to upgrade to FTTP will need to order a plan based on nbn Home Fast or higher^.


Fibre to the Curb (FTTC)


icon fibre to the curb

Eligible customers who would like to upgrade to FTTP will need to order a plan based on nbn Home Superfast or higher^



Things you need to know


Our installation process

Additional work will be required to install new nbn equipment inside and outside your location. This will involve at least two visits with an nbn technician, which can be booked with the help of your preferred FTTP provider.


Contact a participating provider


You'll need to choose a participating provider and they will be your main point of contact during the process. They will be able to advise on your plan options, whether you’ll need any new devices and help book the appointments required with an nbn technician.





More information and assistance


Find answers to questions about eligibility, connecting to a new FTTP service with a participating provider, the installation process and device compatibility.


Our installation process

Additional work will be required to install new nbn equipment inside and outside your location. This will involve at least two visits with an nbn technician, which can be booked with the help of your preferred FTTP provider.


Contact a participating provider


You'll need to choose a participating provider and they will be your main point of contact during the process. They will be able to advise on your plan options, whether you’ll need any new devices and help book the appointments required with an nbn technician.





More information and assistance


Find answers to questions about eligibility, connecting to a new FTTP service with a participating provider, the installation process and device compatibility.



Aerial photo of an nbn technician hauling cable.
One million additional homes and businesses to become eligible for full fibre
There is increasing demand for faster internet from homes and business across Australia and we are continuing to invest in the nbn network to help stay ahead of demand.




Most popular questions


Customers on Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) technologies in selected areas may be eligible to upgrade to Fibre to the Premises (FTTP) with a plan based on our eligible higher wholesale speed tiers^.

The eligible locations have been selected for reasons including:

  • Demand – we anticipate strong demand in these metropolitan and regional locations for higher wholesale speed plans.
  • Workforce – our established construction and delivery partners, and their respective workforces, are ready to work here having recently completed our network’s initial build.+
  • Cost-effectiveness – we can deploy here with speed and agility, in a way that our investment is most likely to spread and multiply economic activity across the nation.

Our aim is to extend fibre to an additional 5 million homes and businesses by the end of 2025.


It’s important to note that not every premises in the towns and suburbs listed will be eligible, so seeing your location listed above is not a guarantee that you will be able to upgrade to our higher speed tiers as part of these releases.

We’ll keep you updated on our progress to evolve the nbn network so check back regularly for the latest news, or register for updates.

The technician will install the Fibre to the Premises (FTTP) connection in parallel to your existing Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.

Once you have spoken to your FTTP provider and are satisfied that your FTTP service is up and running, you may need to arrange the transfer of services from your original technology (FTTN or FTTC) connection to your new FTTP connection.

We recommend checking with your original provider that your plan on the original technology (FTTN or FTTC) has been cancelled, so that you can avoid being charged for services on both technologies. Your provider will be able to help you through this process.

Unless you have cancelled your original service, it will remain active. If nbn decides to turn off the original technology at your premises, nbn will inform your phone and service provider at least 18 months prior, so you will be given plenty of notice before this might occur.

Eligible customers will have to place an order with a participating phone and internet provider and purchase a plan based on our eligible higher wholesale speed tiers^ to upgrade to FTTP.

Depending on factors such as complexity and your building type, additional costs may apply to providers, who may choose to pass this charge onto their customers. We recommend speaking to a participating provider to find out about costs to you.









Important notes

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Conditions, eligibility criteria and costs will apply – please speak with your preferred provider. Eligibility criteria includes among other things, being designated by nbn as a simple premises and placing an order for an nbn powered plan based on an eligible wholesale speed tier. Additional costs may apply to providers, who may choose to pass this charge onto their customers.


*
Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs. Your experience, including the speeds actually achieved over the nbn network, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, signal reception, or how your provider designs its network).  

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Your experience, including the speeds actually achieved over the nbn network, depends on the nbn access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, signal reception, or how your provider designs its network).

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Please note that network construction will be an ongoing activity beyond the initial volume build for future new developments and a small proportion of premises defined as ‘complex connections’ – which includes properties that are difficult to access, culturally significant areas and heritage sites – where connection depends on factors outside of nbn’s control such as permission from traditional owners.